Field Service Technician - Dallas, TX at IQVIA

The Field Service Technician will perform installation, configuration, and updates for medical devices, software, and networking systems. They will conduct routine checks to verify proper functionality after setup, troubleshoot device and network issues, resolving technical problems independently or escalating complex cases, and provide customer-focused technical support in a professional, responsive, and resourceful manner. The role involves educating healthcare staff on device utilization and software functionality, participating in upgrades, preventative maintenance, and system migrations, and maintaining compliance with hospital vendor credentialing requirements. Consultant Requirements include extensive travel for field-based service assignments, and may require compliance with hospital vaccine and credentialing requirements. Duties may require some nights and weekends based on customer needs, and travel is regional, national, and local, with work scheduled during weekdays.