[Remote] Field Service Specialist at Zoetis

Alabama, United States

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Associate's degree in Electro/Mechanical Systems or related curriculum and/or a bachelor’s degree in poultry science or related field
1 - 5 years of related experience
Bilingual (English/Spanish) preferred
Proven Mechanical Aptitude
Proficient organizational skills
Basic computer skills using Word / Excel / and Outlook
Proven skills in interpreting and communicate Hatchery Air Plating Program results
Ability to lift more than 25 pounds
Available for Inovo Device Support during hatchery operating schedule to respond to customer emergency calls (via telephone and face-to-face) on an on-call rotation schedule every other weekend
Travel 60-80% of the time of which 30% may be overnight

Perform scheduled Preventive Maintenance on all assigned Biodevices
Provide electrical/mechanical support and perform emergency repairs as needed
Understand and follow Electrical Schematics
Required Participation in Territory After-Hours Support and Repairs
Responsible for all communication with assigned hatcheries
Complete all relevant reporting forms and procedures, including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle, and equipment maintenance
Manage the Hatchery Inovo Process on behalf of Zoetis Field Service Technicians in an assigned territory of 3-5 hatcheries
Manage the Zoetis Operator Training Program for 25+ people (customer employees)
Facilitate the vaccine and sanitation preparation program for all Zoetis Devices
Support and conduct the execution of the Zoetis Process Evaluation Program
Principle for collecting and reporting all important information within the Zoetis Fieldaware System
Follow all safety/precautionary procedures
Regular communication with supervisor
Other Duties as Assigned