Field Service Sales Coordinator at Stanley Black & Decker

Seattle, Washington, United States

Stanley Black & Decker Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Manufacturing, Tools, HardwareIndustries

Requirements

  • Bachelor's degree preferred
  • Minimum of 3-5 years of sales and customer service experience
  • Experience with power tools and construction
  • Willingness to travel up to 80% within the specified sales territory and potentially outside of territory (may need to travel up to two weeks at a time)
  • Experience with point of sales and entering purchase orders

Responsibilities

  • Work with the Sales and Field End User Specialist to conduct effective end-user demonstrations and product knowledge events
  • Gain operational experience by learning the different aspects of the Service Center including retail, back-end repair process, inventory management, and center profit and loss statements
  • Service and manage end-user accounts through strategic planning providing them with the best possible solutions for their business
  • Support service repair marketing programs, bringing awareness to new products and accessories, and utilize marketing programs to convert competitive products to take market share
  • Grow the account base through aggressive prospecting for new customers in the market
  • Promote all Stanley Black & Decker brands by effectively utilizing marketing programming, leveraging field resources to drive sales through distribution partners, converting end users through product placement and safety training
  • Regularly call on end-users at offices and job sites within an assigned area, seeding products and driving end-user conversions
  • Identify new sales opportunities, create and deliver value-added offerings to key decision makers while maintaining and delivering profitable ROI for SBD
  • Identify and execute SBD relationships with key end users, serve as liaison between product manager, market & all other SBD resources & teams

Skills

Sales
Account Management
Prospecting
Inventory Management
Marketing
Product Demonstrations
Strategic Planning
Customer Service

Stanley Black & Decker

About Stanley Black & Decker

New Britain, ConnecticutHeadquarters
1843Year Founded
IPOCompany Stage
Industrial & Manufacturing, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
401(k) Retirement Plan
Employee Stock Purchase Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Unlimited Paid Time Off
Wellness Program
Phone/Internet Stipend

Risks

Emerging Asian tool manufacturers increase competition, impacting market share and pricing.
Stricter environmental regulations may raise production costs for power tools.
Growing tool rental services could reduce individual tool purchases, affecting sales.

Differentiation

Stanley Black & Decker integrates WhisperDrive technology, enhancing product performance and market appeal.
DEWALT's POWERSHIFT system reduces CO2e emissions by up to 60%, leading in eco-friendly tools.
CRAFTSMAN's seven 2024 Pro Tool Innovation Awards highlight its industry-leading innovation.

Upsides

Partnership with WECS Renewables expands reach into the renewable energy sector.
Increased demand for eco-friendly tools boosts DEWALT's market traction in North America.
DEWALT's tool donation initiative supports tradespeople, potentially increasing brand loyalty.

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