Field Service Sales Coordinator at Stanley Black & Decker

Seattle, Washington, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Tools, HardwareIndustries

Requirements

Bachelor's degree preferred
Minimum of 3-5 years of sales and customer service experience
Experience with power tools and construction
Willingness to travel up to 80% within the specified sales territory and potentially outside of territory (may need to travel up to two weeks at a time)
Experience with point of sales and entering purchase orders

Responsibilities

Work with the Sales and Field End User Specialist to conduct effective end-user demonstrations and product knowledge events
Gain operational experience by learning the different aspects of the Service Center including retail, back-end repair process, inventory management, and center profit and loss statements
Service and manage end-user accounts through strategic planning providing them with the best possible solutions for their business
Support service repair marketing programs, bringing awareness to new products and accessories, and utilize marketing programs to convert competitive products to take market share
Grow the account base through aggressive prospecting for new customers in the market
Promote all Stanley Black & Decker brands by effectively utilizing marketing programming, leveraging field resources to drive sales through distribution partners, converting end users through product placement and safety training
Regularly call on end-users at offices and job sites within an assigned area, seeding products and driving end-user conversions
Identify new sales opportunities, create and deliver value-added offerings to key decision makers while maintaining and delivering profitable ROI for SBD
Identify and execute SBD relationships with key end users, serve as liaison between product manager, market & all other SBD resources & teams

Skills

Key technologies and capabilities for this role

SalesAccount ManagementProspectingInventory ManagementMarketingProduct DemonstrationsStrategic PlanningCustomer Service

Questions & Answers

Common questions about this position

What is the compensation for this Field Service Sales Coordinator role?

You'll receive a competitive salary and a great benefits plan.

Is this position remote, and what are the travel requirements?

The role is listed as remote in Seattle, WA, United States, but requires 80% local travel within the specified sales territory, and potentially up to two weeks at a time outside of territory.

What skills and experience are required for this position?

A Bachelor's degree is preferred, with a minimum of 3-5 years of sales and customer service experience, experience with power tools and construction, and experience with point of sales and entering purchase orders.

What is the company culture like at Stanley Black & Decker?

The company values people with a sense of purpose and integrity, a relentless pursuit of excellence, and a commitment to making things better For Those Who Make The World™, with a top-notch team of more than 50,000 diverse and high-performing professionals globally.

What makes a strong candidate for this Field Service Coordinator role?

Strong candidates love to learn and grow, embrace innovation, have 3-5 years of sales and customer service experience, familiarity with power tools and construction, and are willing to travel up to 80%.

Stanley Black & Decker

About Stanley Black & Decker

New Britain, ConnecticutHeadquarters

1843Year Founded

IPOCompany Stage

Industrial & Manufacturing, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Unlimited Paid Time Off

Wellness Program

Phone/Internet Stipend

Risks

Emerging Asian tool manufacturers increase competition, impacting market share and pricing.

Stricter environmental regulations may raise production costs for power tools.

Growing tool rental services could reduce individual tool purchases, affecting sales.

Differentiation

Stanley Black & Decker integrates WhisperDrive technology, enhancing product performance and market appeal.

DEWALT's POWERSHIFT system reduces CO2e emissions by up to 60%, leading in eco-friendly tools.

CRAFTSMAN's seven 2024 Pro Tool Innovation Awards highlight its industry-leading innovation.

Upsides

Partnership with WECS Renewables expands reach into the renewable energy sector.

Increased demand for eco-friendly tools boosts DEWALT's market traction in North America.

DEWALT's tool donation initiative supports tradespeople, potentially increasing brand loyalty.

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