Field Service Representative II at AeroVironment

Huntsville, Alabama, United States

AeroVironment Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
NoVisa
Aerospace, DefenseIndustries

Requirements

  • U.S. Citizenship required with the ability to obtain US government security clearance
  • 2 to 5 years relevant experience
  • 3+ years of Field Operations Instructor experience
  • Knowledgeable in military tactics, operations, GPS and Navigation utilizing map and compass
  • Demonstrate above average computer skills and proficiency with office software, productivity tools, and relevant flight software
  • Clean driving record required
  • Available to travel up to 75% CONUS and/or OCONUS
  • High school diploma (Relevant Bachelor’s degree preferred)
  • Current FAA Part 107 Remote Pilot Certificate
  • Strong communication, active listening, judgement, decision-making, critical thinking, complex problem-solving, and presentation skills
  • Military experience preferred: Special Operations Forces, Infantry, Unmanned Aircraft Operations or maintenance background highly preferred
  • Ability to use critical thinking to look beyond the immediate situation, explore multiple potential paths and adapt decision-making style based on the situational circumstances
  • Ability to assess the degree of risk and opportunity in plans or actions and take appropriate action to mitigate them or make plans to build on the opportunity
  • Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties, and at times be able to work autonomously
  • Display strong initiative and drive to accomplish goals and meet company objectives
  • Focus on teamwork and puts the success of the team above one's own interests
  • When available, assist AV main office locations with logistics, equipment preparation, and other duties necessary to accomplish AV’s mission objectives
  • Must have the ability to work with little or no supervision and exercise independent judgment on a regular basis
  • Effectively lead, train and mentor small groups of students in meeting course objectives
  • Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines
  • Physical Demands: Lift and/or move between 70-100 lbs. of cases of varying size (Frequent)
  • Physical Demands: Lift up to 100 pounds as well as objects of varying sizes for shipment to & set up at various customer training sites (Occasional)
  • Able to work outdoors in extreme weather

Responsibilities

  • Perform demonstrations and training in support of AV’s product lines
  • Coordinate directly with all agencies and customers, internal & external, to plan and coordinate support for flight training and demonstration events
  • Assist in leading team to accomplish mission by providing goals to team members
  • Maintain extensive knowledge of AV’s products/services and current operational procedures
  • Work closely with Export/Trade Compliance
  • Represent AV’s products and services as a subject matter expert
  • Work with customers to understand CONOPS and shape how AV’s products provide solutions
  • Perform CONUS/OCONUS flight and ground demonstrations
  • Perform CONUS/OCONUS customer service visits
  • Perform Field Operations training events
  • Perform FSR deployments CONUS/OCONUS
  • Capture critical information for input into after-action reports and lessons learned databases
  • Other duties as assigned
  • Work on problems of limited scope; follow standard practices and procedures in analyzing situations
  • Support flight demonstrations, customer service visits, business development activities, training events, and monitoring the internal team calendar
  • Planning and executing flight demonstrations and training events, independently if necessary
  • Working closely with engineering, technical support, Business Development, and Program Managers to ensure course materials and instruction reflect current AV products

Skills

Flight Demonstrations
Training Events
Military Tactics
GPS
Navigation
Field Operations
Customer Service
Export Compliance
CONOPS
Security Clearance

AeroVironment

Develops autonomous robotic systems for defense

About AeroVironment

AeroVironment develops and sells autonomous robotic systems that can perform various missions without human intervention. These systems are designed to enhance operational efficiency, reduce risks to personnel, and provide valuable data to users. The company primarily serves government agencies, defense organizations, and commercial clients, focusing on the defense and aerospace sectors. AeroVironment stands out from its competitors by emphasizing sustainability and environmental responsibility in its business practices, which not only helps the environment but also builds loyalty among employees and customers. The company's goal is to lead the market in intelligent robotic systems while promoting sustainable practices and creating new business opportunities.

Monrovia, CaliforniaHeadquarters
1971Year Founded
$20.3MTotal Funding
IPOCompany Stage
Robotics & Automation, Aerospace, DefenseIndustries
501-1,000Employees

Benefits

Health, Dental, & Vision
Health Savings Account
401(k) Account
Alternative Work Schedule
Educational and Tuition Assistance Programs
Employee Assistance Program
Sick Leave Donation
Time Off
Travel Assistance
Company Sponsored Events

Risks

Competition from European drone companies like Parrot may impact market share.
US-China trade tensions could disrupt AeroVironment's supply chain.
BlueHalo acquisition poses integration risks and management distraction.

Differentiation

AeroVironment specializes in unmanned aircraft systems for defense and commercial markets.
The company focuses on sustainability and innovation in autonomous robotic systems.
AeroVironment's acquisition of BlueHalo enhances its defense technology capabilities.

Upsides

Increased demand for Western-made drones boosts AeroVironment's market share.
BlueHalo acquisition enhances AeroVironment's competitive edge in defense technology.
Customizable AI UAVs attract new military contracts with enhanced adaptability.

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