Field Service Engineer - Transmission Electron Microscopes

Position Overview

Thermo Fisher Scientific Inc. is seeking a proactive and skilled Field Service Engineer to join our dynamic team. As a world leader in serving science, we enable our customers to make the world healthier, cleaner, and safer. This role offers an exciting opportunity to work with sophisticated Transmission Electron Microscopes in an international environment with significant potential for professional and personal growth. You will be based in Switzerland, specifically in Zürich or North West Switzerland.

Employment Type

• Full-time

Work Schedule

• Standard (Monday-Friday)

Environmental Conditions

• Laboratory Setting

Responsibilities

• Perform field service activities, including on-site installation, upgrades, preventive maintenance, and system repairs on Thermo Scientific Transmission Electron Microscopes.
• Solve a broad range of hardware and/or software issues of varying scope and complexity.
• Coordinate your own work schedule with direct colleagues, service operations, and management.
• Guide customers in the use of our instruments to ensure safe and effective operations.
• Provide technical telephone and email support to ensure customer success with their instrumentation.
• Produce timely and accurate reports of your activities (e.g., service reports, expense reports).
• Assure the highest level of Customer Experience to achieve customer happiness and dedication.
• Collaborate with colleagues from 2nd Level Support, Application, and Sales teams.
• Provide feedback to support teams for correcting system documentation and updating procedures.

Requirements

• Master's degree in Mechanical, Electrical, or Electronic Engineering, or equivalent education/experience in a high-tech environment.
• First professional experience of two years in a relevant field is an advantage.
• Knowledge of Electron Microscopes is an advantage but not a requirement.
• Analytical troubleshooting and problem-solving abilities.
• Skills to carry out precision mechanical work.
• IT skills, including knowledge about TCP/IP networks.
• Valid driving license.
• Excellent interpersonal skills in English (verbal and written). German is an advantage.
• Strong team contributor with excellent communication skills, capable of working remotely and connecting with colleagues in the region.
• Commercial skills and willingness to increase business.

What We Offer

• Employment with a forward-thinking organization that values innovation.
• Outstanding career and development prospects.
• Company pension scheme and other fringe benefits.
• Company car for private use.
• Exciting company culture that stands for integrity, intensity, involvement, and innovation.

Company Information

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected status.

Application Instructions

If you are ready to begin this ambitious role and become part of our outstanding team, apply today with your CV and a motivation letter in English.

Please note: We are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document, they will not be acknowledged.