Field service Engineer（Service & Repair_Cardiac Ablation Solutions）【関西】 at Medtronic

Osaka, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
Experience in an electrical or mechanical engineering field
Strong English language skills (TOEIC 600 points or higher preferred)
Good communication skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Ability to travel domestically and internationally (accommodation included)
Ability to work evenings and weekends
Valid driver's license

Responsibilities

Build processes for introducing new products
Perform maintenance checks and troubleshoot malfunctions, including billing
Participate in case studies to identify areas for improvement
Maintain customer satisfaction through effective communication
Analyze data to improve operational efficiency
Respond to customer inquiries and complaints, collaborating with quality assurance
Provide technical support, leveraging information from US headquarters
Repair and maintain Medtronic products, including field service and in-office service (installation, regular maintenance, and repairs for Cryo-ablation systems, Diamond Temp ablation systems, Pulsar Select ablation systems)
Provide service for other Medtronic products as needed

Skills

Electrical Engineering

Mechanical Engineering

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Data Analysis

Troubleshooting

Technical Support

Product Repair

Customer Communication

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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