[Remote] Field Service Engineer III (Cement and Minerals) at Thermo Fisher Scientific

Colombia

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cement and Minerals, Analytical InstrumentsIndustries

Requirements

Candidates must have a demonstrated background in field service engineering, particularly within the cement and minerals sector, possessing a solid technical foundation for tackling intricate challenges. Outstanding self-discipline and self-management skills are essential, along with a willingness to travel extensively (80% of the year) and provide 24/7 remote support when necessary. Strong communication abilities and the capacity to cultivate favorable client connections are also required.

Responsibilities

The Field Service Engineer III will deliver service activities including installations, repairs, and maintenance for the Cement, Minerals, and Bulk Elemental Analysis team. Responsibilities include proactively learning techniques and instruments, upholding self-control, owning and delivering on service tasks such as installations, repairs, preventative maintenance, and problem-solving on scientific instruments. The role involves working remotely, providing on-site services, offering 24/7 remote support when required, and traveling to customer sites 80% of the year. Additionally, the engineer will develop and maintain professional relationships with customers, address technical issues swiftly and accurately, enable customer success, ensure timely and accurate reporting of activities, and collaborate with the Sales team regarding lead generation, customer activities, and updates.

Skills

Field Service Engineering

Cement and Minerals Sector

Analytical Instruments

Installation

Repair

Maintenance

Problem-Solving

Technical Support

Customer Relationship Management

Reporting

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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