Field Service Engineer at Medtronic

Warsaw, Masovian Voivodeship, Poland

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Bachelor’s degree in engineering, electronics, biomedical sciences, or a related field (a master’s degree may be considered in place of experience)
Minimum of one year of relevant technical service experience, preferably within the medical device or healthcare technology sector
Strong practical knowledge of diagnostic and repair tools, systems integration, and technical troubleshooting
Excellent communication skills with the ability to explain technical issues clearly to non-technical audiences
Ability to work independently under general supervision on moderately complex projects
A proactive, customer-focused mindset combined with strong problem-solving abilities
Fluency in English, both spoken and written

Responsibilities

Install equipment, perform preventive maintenance, repairs, and performance checks
Ensure life-sustaining equipment operates reliably and efficiently in hospital settings
Travel regularly to healthcare facilities, with occasional travel for training or additional support
Work closely with service teams and hospital staff to minimize equipment downtime, ensure customer satisfaction, and maintain the highest standards of quality, safety, and compliance
Deliver field technical support and repair services for medical devices
Respond to customer inquiries regarding product use, issues, and troubleshooting
Act as a technical liaison between customers and sales teams, providing insights, solutions, and support during and after product deployment
Provide technical documentation and input for Performance Qualification activities

Skills

Key technologies and capabilities for this role

ElectronicsBiomedical EngineeringTroubleshootingSystems IntegrationDiagnostic ToolsRepair ToolsPreventive MaintenanceEquipment InstallationPerformance ChecksMedical Devices

Questions & Answers

Common questions about this position

What is the salary for the Field Service Engineer position?

This information is not specified in the job description.

Is this Field Service Engineer role remote or does it require travel?

The role requires regular travel to healthcare facilities, with occasional travel for training or additional support, and involves working in hospital settings.

What are the required qualifications and skills for this position?

A Bachelor’s degree in engineering, electronics, biomedical sciences, or related field is required, along with at least one year of relevant technical service experience, strong knowledge of diagnostic and repair tools, excellent communication skills, and problem-solving abilities.

What is the company culture like at Medtronic?

Medtronic emphasizes a life-long career of exploration and innovation, leading with purpose to champion healthcare access and equity, with a commitment to employees at the core of their values.

What makes a strong candidate for the Field Service Engineer role?

Strong candidates have a relevant degree, at least one year of technical service experience in medical devices, practical knowledge of troubleshooting and repairs, excellent communication skills, and a proactive, customer-focused mindset.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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