Field Service Engineer at Danaher Corporation

Shanghai, Shanghai, China

Danaher Corporation Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Scientific Instruments, Biotechnology, Life SciencesIndustries

Requirements

  • Ability to work independently
  • Technical expertise in servicing Chromatography and Mass Spectrometry products

Responsibilities

  • Service Chromatography and Mass Spectrometry products, including installation, maintenance, training, on-line support, on-site diagnostics, and repair services
  • Provide technical assistance, consultation, and problem solving to customers
  • Accurately document on-line support and on-site activities and submit them timely through the required system
  • Ensure customer satisfaction in all aspects of services provided
  • Implement key account strategies for high-profile customers and maintain good relationships with industry opinion leaders
  • Share experience and best practices on product services and applications with colleagues; contribute to the knowledge base for improved work efficiency and effectiveness
  • Communicate competitive information and additional sales opportunities to Service Sales
  • Actively participate in projects to improve work quality and effectiveness

Skills

Chromatography
Mass Spectrometry
Installation
Maintenance
Diagnostics
Repair
Customer Training
Technical Support
Problem Solving
Documentation
Customer Relationship Management
Sales Support

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters
1969Year Founded
IPOCompany Stage
Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries
10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.
Potential regulatory challenges in the EU for water quality sector.
Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.
The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.
Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.
Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.
Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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