Field Sales Representative at AT&T

Knoxville, Tennessee, United States

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$60,300 – $100,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

TelecommunicationsIndustries

Requirements

1+ years of commission sales experience required, outside sales experience highly preferred
Demonstrated success in commission sales and achieving sales targets
Proficient in upselling techniques that enhance customer value and satisfaction
Strong verbal communication skills with an ability to build rapport quickly
Maintain a valid driver’s license—be ready to drive, as we provide a company vehicle for official business use only
Work a varied schedule designed to meet customers on their timeline – this includes evenings, weekends, and holidays
Employment is contingent upon successful completion of a background check, including drug screening, criminal history, and motor vehicle record

Responsibilities

Work independently to deliver personalized sales interactions at scheduled appointments provided by AT&T
Close the deal by offering hands-on demos, Wi-Fi assessments, tech delivery and issue resolutions - keeping customers connected to what matters most to them
Connect with existing customers daily and engage with warm prospects effectively
Use strong negotiation and communications skills to make the sale

Skills

Key technologies and capabilities for this role

commission salesoutside salesnegotiationcommunicationsales targetscustomer demosWi-Fi assessments

Questions & Answers

Common questions about this position

What is the salary range for a Field Sales Representative at AT&T?

New Field Sales Representatives earn between $60,300 to $100,000, including salary and uncapped commission opportunities, with top earners reaching $100,000. Individual starting salary may depend on geography, experience, expertise, education/training, and meeting/exceeding sales goals.

Is this a remote position or does it require travel?

This is a field sales role requiring you to work independently at customers' homes with scheduled appointments, including a company vehicle for official business use. You'll need a valid driver's license and be ready to drive.

What skills and experience are required for this Field Sales Representative role?

Requirements include 1+ years of commission sales experience (outside sales preferred), demonstrated success in achieving sales targets, proficiency in upselling techniques, and strong verbal communication skills to build rapport quickly.

What benefits are offered to Field Sales Representatives at AT&T?

Benefits include medical/dental/vision coverage, 401(k) plan, tuition reimbursement program, and paid time off and holidays (with some exceptions for bargained employees).

What makes a strong candidate for this Field Sales Representative position?

Strong candidates have 1+ years of commission sales experience, preferably outside sales, proven success in meeting sales targets, upselling skills, strong communication to build rapport, and a valid driver's license. Experience in roles like Direct Sales Representative or Residential Sales Representative is a great fit.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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