[Remote] Field Account Executive at CDK Global

California, United States

CDK Global Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Automotive, SaaS, SoftwareIndustries

Requirements

  • Ability to develop/gain installation and training expertise of AVRS' EVR products, superior knowledge about assigned jurisdiction DMV operations, and a high level of dealership process knowledge
  • PC hardware and software proficiency, including Microsoft Office proficiency, Windows operating systems, and light networking
  • Ability to apply technical knowledge to problem-solving
  • Excellent oral, presentation, and written communication skills, as well as effective listening skills
  • Ability to demonstrate salesmanship and influence/ overcome objections while increasing client confidence
  • Outgoing and approachable personality
  • Well-organized, with ability to maintain all AVRS/CDK accounts and internet logins daily
  • Ability to work with little supervision, prioritize, and manage time
  • Clean DMV record, valid driver's license, and ability to sit and drive for long periods of time
  • Ability to lift and move computer equipment and/or boxes of license plates (~30 lbs each)
  • Ideal residence in the San Joaquin Valley area (Northern California Territory)

Responsibilities

  • Coordinate and install Automated Vehicle Registration System (AVRS) products into new and existing clients
  • Demonstrate and apply knowledge of coordinating successful pre-install meetings, scheduling and conducting installs independently and in a timely manner with complete client satisfaction
  • Clearly and tactfully articulate AVRS value and opportunities for existing and potential customers
  • Integrate work and communications with AVRS Territory Managers to seize opportunities and enhance AVRS revenue
  • Provide initial user training and retraining as requested by clients
  • Answer in-depth questions with little assistance on AVRS products, integration products, and State BMV/DMV/SOS processing in relevant jurisdictions, making recommendations where appropriate
  • Interface directly with State BMV/DMV/SOS
  • Provide ongoing customer support by visiting clients regularly (as defined by management)
  • Analyze client volume, seek untapped AVRS revenue opportunities, present AVRS value to key stakeholders, and overcome objections to increase EVR volume
  • Learn industry-leading tech and demonstrate its value to customers' businesses

Skills

AVRS
Account Management
Customer Training
Sales Coordination
Product Demonstration
Client Installation
Territory Management
Revenue Growth
Pre-install Meetings
User Support

CDK Global

Integrated software solutions for automotive retail

About CDK Global

CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations such as billing, customer relationship management (CRM), inventory management, and service scheduling. By using these software tools, dealerships can streamline their processes, improve customer experiences, and increase sales. Unlike many competitors, CDK Global focuses on the unique challenges of the automotive market, including the transition to electric vehicles (EVs), and tailors its solutions to meet these evolving needs. The company's goal is to enhance the efficiency and productivity of its clients through advanced technology, ultimately driving the automotive retail industry forward.

Hoffman Estates, IllinoisHeadquarters
1972Year Founded
IPOCompany Stage
Automotive & Transportation, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
401(k) Company Match
Tuition Reimbursement

Risks

Tekion's lawsuit could lead to significant legal expenses and reputational damage.
Antitrust lawsuit resulted in a $100 million payout, indicating potential legal vulnerabilities.
Cybersecurity breach impacted major clients, potentially leading to loss of trust and business.

Differentiation

CDK Global specializes in integrated software solutions for the automotive retail industry.
The company offers a subscription-based model for its software solutions.
CDK Global focuses on EV transition challenges, tailoring solutions for evolving industry needs.

Upsides

Increased focus on cybersecurity can enhance CDK Global's reputation and client trust.
Digital transformation in automotive industry presents opportunities for expanding software offerings.
Rise of EVs creates demand for specialized dealership software solutions by CDK Global.

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