Field Sales Executive, Mandarin Speaking (Bristol) at Deliveroo

London, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Delivery, HospitalityIndustries

Requirements

Fluency in Mandarin (Cantonese nice to have)
Right to work in the UK
Valid driving licence and a car (ideal)
Comfortable with travel around Bristol and surrounding areas
Comfortable being out on the road (not a typical office job)

Responsibilities

Map, prospect, pitch and close new restaurants across the region in an organised fashion
Become a city-level expert, knowing up-and-coming restaurants and customer-favourite spots
Communicate in Chinese (physical visits, emails, calls, social media) with restaurants to demonstrate Deliveroo technology
Oversee the restaurant onboarding process to ensure it is quick, efficient and seamless
Ensure restaurant success within the first eight weeks from signing
Sample food from high-quality establishments
Attend restaurant and food meet-ups
Meet KPIs: number of restaurants signed each month and performance of signed restaurants (first 3 months)

Skills

Key technologies and capabilities for this role

Sales ProspectingPitchingRelationship BuildingChinese LanguageMandarinRestaurant OnboardingClient ManagementField SalesLocal Market KnowledgeCommunication

Questions & Answers

Common questions about this position

What skills are required for the Field Sales Executive role?

Fluency in Mandarin is required (Cantonese is a nice to have), along with experience as a negotiator, commercial knowledge of food delivery economics, great communication skills, and the ability to take ownership under demanding targets.

Is this a remote or office-based role?

This is a field-based role requiring travel around Bristol and surrounding areas, ideally with a valid driving licence and car; it's not a typical office job and involves being out on the road.

What are the main KPIs for this position?

The key performance indicators are the number of restaurants signed each month and the performance of restaurants signed in the first 3 months.

What is the team structure for this role?

You will join the Chinese Category team, working alongside UKI Commercial teams to drive performance across the UKI region, and report into the Chinese Category Client Partner.

What makes a strong candidate for this Field Sales Executive position?

Strong candidates are tenacious, motivated to deliver results, enjoy building relationships, have an interest in food and restaurants, and are comfortable prospecting, pitching, and being out on the road.

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters

2013Year Founded

$1,569.6MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Paid Vacation

Parental Leave

Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.

Rising operational costs due to inflation may impact profit margins.

Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.

The company partners with non-food brands, expanding beyond traditional food delivery.

Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.

Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.

AI integration enhances delivery efficiency and reduces operational costs.

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