Field Client Manager at Remitly

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, Information ServicesIndustries

Requirements

Bachelor's degree or equivalent experience
3+ years proven experience generating new business sales, preferably in a business to business environment
Self-driven, motivated and results oriented with new business sales (or hunter) mentality
Strong new business prospecting, selling, negotiating and closing skills
Strong verbal and written communication skills including the ability to present to an executive-level audience
Ability to effectively partner and collaborate across teams
Strong understanding and use of Strategic Selling techniques and CRM systems (Salesforce)
Ability to travel up to 75% of the time
Ability to lift/carry laptop and other sales materials up to 25 lbs

Responsibilities

Meet or exceed monthly and annual sales goals
Develop detailed strategic sales plans to demonstrate how to grow business within assigned accounts or territory
Identify and qualify opportunities, develop a pipeline of viable opportunities and effectively manage the pipeline with the account team, including timely follow up of all leads and advancing leads through selling process to close
Provide accurate forecasts, customer, competitive and market intelligence to management and business leadership and to the account team
Understand and demonstrate an in-depth understanding of LexisNexis products, content and solutions including the ability to articulate competitive differentiators and our value proposition
Identify and communicate effectively with executives or other high level officials within a customer's organization
Collaborate with other LexisNexis sales team members to secure new business; provide input in conjunction with account team on development of Marketing plans and programs to maximize goals
Build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus
Identify, develop and typically close new sales opportunities
Have direct contact with clients with moderate opportunity to negotiate
Create demand for the organization's products and services by raising their profile with customers
Achieve revenue targets by increasing revenue spend per account
Conduct regular status and strategy meetings with the customers' senior management to better understand their needs and link them to the organization's product/service strategies
Own territory or account approach and monitor resources while working within the overall sales plan developed by the manager
Develop and apply broad knowledge of products and solutions
Interpret internal/external business issues and apply them to own role
Solve problems in straightforward situations; analyze possible solutions using technical experience, judgment and precedents
Impact quality of own work and the work of others on the team; work within guidelines and policies
Provide informal guidance to new team members
May train new team members and provide input to employee performance evaluations
Other duties as assigned

Skills

Key technologies and capabilities for this role

salesaccount managementpipeline managementrevenue forecastingstrategic planningcustomer relationship managementnegotiationmarket intelligencecompetitive analysisexecutive communicationLexisNexis products

Questions & Answers

Common questions about this position

Is this a remote position or does it require travel?

This information is not specified in the job description.

What salary or compensation can I expect for this role?

This information is not specified in the job description.

What qualifications and skills are required for the Field Client Manager role?

A Bachelor's degree or equivalent experience and 3+ years of proven experience generating new business sales, preferably in a B2B environment are required. Candidates should be self-driven, motivated, and results-oriented.

What does the team structure look like for this position?

There are no supervisory responsibilities, but the role involves collaborating with other LexisNexis sales team members and providing informal guidance or training to new team members.

What makes a strong candidate for this Client Manager position?

Strong candidates will have 3+ years of proven new business sales experience in a B2B environment, a Bachelor's degree or equivalent, and be self-driven, motivated, and results-oriented with the ability to meet sales goals.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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