[Remote] Field Applications Scientist - Madrid (1-Year FTC) at Illumina

Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Genomics, HealthcareIndustries

Requirements

Based in Madrid, Spain, with territory covering Spain
Valid driving license within Spain
Flexibility to travel up to 70%
Fluent English language skills (essential)
Spanish language skills (essential)

Responsibilities

Coordinate new installations, including review of facility requirements and inspections, and instrument validation
Implement Illumina solutions by assisting with customer lab and experimental design, workflow best practices, and data storage and analysis
Conduct on-site customer trainings on cornerstone Illumina microarray, Next-Generation Sequencing, library preparation, bioinformatics, consumables, or related products
Provide technical guidance and support to customers remotely via phone, email, and other digital communication channels, ensuring timely resolution of inquiries related to Illumina products, software, and workflows
Address technical challenges related to biochemistry, assay or experimental design, software, instruments, or user's technical skill; escalate and bring awareness of issues to appropriate internal resources as necessary to maximize customer uptime and minimize customer effort
Stay informed of and communicate essential technical product updates, new applications, and market innovations to essential stakeholders
Provide customer feedback in order to iteratively build better products fitting the needs of customers
Partner with other functional roles to execute on and assist with the development of strategic plans for winning new business and expanding current customer growth and success through consulting, presentations, workshops, demonstrations, and seminars
Establish and maintain customer relationships, understand customer goals, set appropriate product and performance expectations, and stay attuned to customer needs
Participate on departmental and cross functional project teams; work collaboratively to execute project plans
Prioritize tasks and responsibilities to achieve departmental key performance metrics

Skills

Key technologies and capabilities for this role

genomicstechnical trainingtroubleshootingdata analysiscustomer supportscientific consultingpre-salespost-salesIllumina systems

Questions & Answers

Common questions about this position

What benefits does Illumina offer?

Illumina's employee benefits are industry-leading and include flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more.

Is this role remote or based in a specific location?

This is a fixed term contract position for 12 months, based in Madrid, Spain, covering the Spain territory, with up to 70% travel required and a valid Spanish driving license essential.

What skills and qualifications are required for this position?

Fluent English and Spanish language skills are essential, along with a valid driving license in Spain and flexibility for up to 70% travel. Expertise in Illumina products like microarray, Next-Generation Sequencing, library preparation, bioinformatics, and consumables is needed for training and support.

What is the company culture like at Illumina?

Illumina fosters a culture where every person in every role has the opportunity to make a difference, surrounded by extraordinary people, inspiring leaders, and world-changing projects, enabling employees to do more and become more.

What makes a strong candidate for this Field Applications Scientist role?

Strong candidates will have expertise in biochemistry, assay or experimental design, software, instruments, and user technical skills, with the ability to provide on-site training, troubleshooting, and support for Illumina genomic technologies while building customer relationships.

Illumina

Supports genomics startups through funding and resources

About Illumina

Illumina focuses on fostering innovation in the genomics industry by supporting startups through its Illumina Accelerator program. This program helps entrepreneurs create, launch, and grow genomics-focused companies by providing funding and resources. The accelerator operates in two main locations: the San Francisco Bay Area and Cambridge, UK. Illumina Accelerator has successfully invested in 68 genomics startups, which have collectively raised over $1 billion in venture capital. What sets Illumina apart from its competitors is its strong partnership with leading venture capital investors and its dedicated focus on the genomics sector. The goal of Illumina is to build a thriving ecosystem for genomics innovation, enabling new companies to emerge and advance the field.

San Diego, CaliforniaHeadquarters

1998Year Founded

$27.2MTotal Funding

IPOCompany Stage

Venture Capital, BiotechnologyIndustries

5,001-10,000Employees

Risks

Over-reliance on NVIDIA's AI technology may limit flexibility in AI solution adoption.

Standardizing proteomics data across platforms could challenge Illumina's data reliability.

Single-flow-cell NovaSeq X System might cannibalize sales of higher-end models.

Differentiation

Illumina leads in genomic sequencing with advanced AI integration and multiomic data analysis.

The company offers innovative array-based solutions for DNA, RNA, and protein analysis.

Illumina's global expansion includes a new Global Capability Center in Bengaluru.

Upsides

Collaboration with NVIDIA enhances drug discovery and clinical development through AI integration.

Pilot proteomics program with UK Biobank aims to generate crucial reference datasets.

Single-cell sequencing kits make high-throughput sequencing accessible to smaller labs.

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