[Remote] Field Application Scientist - PA/NJ at Cellanome

Panama

Cellanome Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Life SciencesIndustries

Requirements

  • Master’s degree in a life sciences field with 8+ years of commercial experience, or a PhD in a life sciences field with 5+ years of commercial experience (e.g. supporting complex life science research instruments in the field, and familiarity with academic, biotech, and pharma customers)
  • Experience conducting scientific presentations to internal and external audiences for pre- and post-sales activities
  • Demonstrated ability to learn about what customers need, what they are trying to achieve, and how they make decisions to drive customer delight
  • Hands-on experience with a variety of life science instrumentation and laboratory equipment
  • Strong problem-solving skills, can-do attitude, and attention to detail
  • Ability to work in a cross-functional, collaborative, high-growth environment
  • Valid passport and driver’s license
  • Ability and willingness to travel up to 50-70% of working time away from work location, including overnight/weekend travel at times
  • Based in Pennsylvania or New Jersey, United States

Responsibilities

  • Train customers/collaborators on instrument usage and data analysis, and support designing and conducting experiments to maximize their value with the Cellanome platform
  • Manage and support early installations; understand customer/collaborator goals, set appropriate product and performance expectations, and identify expansion opportunities
  • Influence application product requirements and integrate support needs into the requirements for new commercial products, evaluate usability and serviceability, manage the development and execution of support strategies for new products
  • Assist in technical product documentation and training presentation development
  • Provide scientific and applications feedback to R&D and Commercial teams
  • Deliver presentations, workshops, demonstrations, and seminars to external audiences at conferences and workshops
  • Travel to customer/collaborator sites to provide timely technical support including troubleshooting, design evaluation, and problem-solving/repair
  • Build a close relationship with your sales partners to identify and promote Cellanome solutions
  • Acquire knowledge of what excellent service and support looks like and cultivate an eagerness to help establish and build out this support function at Cellanome

Skills

Key technologies and capabilities for this role

instrument trainingdata analysisexperiment designcustomer supportproduct deploymentscientific instrumentationbiology workflows

Questions & Answers

Common questions about this position

Is this a remote position?

This is a remote role based in Pennsylvania or New Jersey, United States, with significant travel required.

How much travel is required for this role?

The role requires the ability and willingness to travel up to 50-70% of working time away from work location, including overnight/weekend travel at times.

What are the main responsibilities of the Field Application Scientist?

Key duties include training customers on instrument usage and data analysis, managing early installations, providing technical support and troubleshooting at customer sites, delivering presentations and workshops, and building relationships with sales partners and customers.

What is the company culture like at Cellanome?

Cellanome fosters a collaborative environment with a world-class team of capable, humble, and down-to-earth individuals passionate about solving biology's biggest challenges in a well-funded startup setting.

What kind of career growth opportunities are available?

As a well-funded startup, the role offers potential for exciting financial and career growth while being part of a growing team and wearing many hats.

Cellanome

Automated platform for cell biology research

About Cellanome

Cellanome offers an automated platform that allows researchers to study individual cell behaviors and interactions under various conditions. This technology enables live cell phenotypic and functional assays, providing detailed insights into how cells respond to different stimuli over time. Unlike traditional methods that focus on bulk responses, Cellanome highlights the unique reactions of individual cells, making it a valuable tool in life sciences and medical research. The company's goal is to enhance research in cell biology by providing a scalable and precise platform that integrates seamlessly into existing workflows.

Foster City, CaliforniaHeadquarters
2020Year Founded
$195.5MTotal Funding
SERIES_BCompany Stage
Biotechnology, HealthcareIndustries
11-50Employees

Benefits

Health Insurance
Stock Options
401(k) Retirement Plan
Flexible Work Hours

Risks

Increased competition in single-cell analysis could impact Cellanome's market share.
Ethical concerns about cellular manipulation may lead to regulatory challenges.
Economic downturns could reduce demand for Cellanome's platform from research institutions.

Differentiation

Cellanome's platform offers unprecedented detail in individual cell behavior analysis.
The company integrates seamlessly into existing workflows, enhancing research without major disruptions.
Cellanome's focus on live cell assays provides a more granular analysis than traditional methods.

Upsides

Rising demand for personalized medicine aligns with Cellanome's focus on individual cell behaviors.
Growing trend in microfluidics enhances Cellanome's scalable solutions for cell biology research.
Collaborations with pharmaceutical companies offer opportunities for joint ventures and technology sharing.

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