Job Opportunity: Microsoft Dynamics CRM Consultant

Employment Type: Full-time Location Type: Remote

Company Information

Talan is an international consulting and technological expertise group dedicated to accelerating client transformation through innovation, technology, and data. For over 20 years, Talan has been advising and supporting public institutions and companies in implementing their transformation and innovation projects, both in France and internationally.

With a presence in 20 countries and over 7,200 employees, Talan is a certified Great Place To Work with an ambition to surpass one billion euros in revenue by 2025. We partner with companies across diverse sectors including energy, industry, transport, and luxury. Our expertise is structured around three core areas:

• Management and Innovation Consulting (320 Consultants in France)
• Data Valorization, Structuring, and Usage (Data and Technologies)
• Software Integration Solutions (Cloud and Application Services)

Our values are: commitment, respect, sharing, teamwork, and optimism. Talan is a responsible company, recognized by its employees and committed to diversity.

Learn about our CSR commitments here Discover our diversity initiatives here

Adjustments can be made if you have a disability. #Talan

Position Overview

You will join the Customer Experience team, specifically focusing on the Microsoft Dynamics offering. Our areas of expertise include functional consulting, AMOA (Assistance à Maîtrise d'Ouvrage), project management, implementation, and CRM strategy. Our clients are major leaders in their respective sectors such as finance, real estate, and insurance, as well as large SMEs and mid-sized companies across France. We also offer the opportunity to join our service center to best meet our clients' challenges. As a privileged Microsoft partner, Talan provides strong support from the publisher, including training, certification plans, and events.

Let's build talented new projects together!

Responsibilities

• Design and implement comprehensive solutions tailored to client needs on Dynamics 365 CRM.
• Supervise a team of technical consultants, including task planning, technical support, and progress monitoring.
• Participate in feasibility studies, functional and technical analysis, and propose innovative solutions.
• Draft and validate technical and functional specifications.
• Ensure the quality, performance, and security of developed applications.
• Conduct technological watch to integrate best practices and innovations.
• Collaborate with various stakeholders, including project teams, business units, and clients.

Qualifications

Required Profile

• Proven experience of 5 years or more in developing and implementing Microsoft Dynamics CRM solutions.
• In-depth mastery of recent versions of Dynamics 365 and at least one associated module (Sales, Customer Service, Field Service, Customer Insights/Marketing).
• Proven experience of 5 years or more with C#, .NET, JavaScript, and associated technologies.
• Experience in systems integration and the use of tools such as Power Platform, Azure Logic Apps, and other Microsoft cloud services.
• Demonstrated leadership and ability to coach and motivate a technical team.
• Ability to understand business needs and translate them into technical solutions.
• A functional or technical Microsoft Dynamics 365 certification (MB-210, MB-230, PL-400, PL-600) is a plus.
• Any experience with Azure is also a plus. For example: Azure Functions, Web Apps, Azure Cognitive Services, Azure Service Bus, Copilot, Power BI (this list is not exhaustive).

Personal Skills

• Excellent oral and written communication skills.
• Analytical mindset and problem-solving abilities.
• Proactivity, autonomy, and a sense of responsibility.
• Ability to manage priorities.