Executive Support & Sales Operations Manager at Remitly

Dubai, Dubai, United Arab Emirates

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, SalesIndustries

Requirements

Proven experience in executive support and/or sales operations
Strong analytical skills with proficiency in Excel; experience with BI tools is a plus
Excellent communication and interpersonal skills
Ability to handle confidential information with discretion
Strong organizational and multitasking abilities
English fluency is mandatory; additional languages are an advantage
Experience working in a multinational environment preferred

Responsibilities

Manage the MENA CEO’s calendar, ensuring efficient scheduling and coordination of meetings, events, and travel
Organize logistics for internal and external meetings, including preparing agendas, briefing materials, and post-meeting follow-ups
Coordinate travel arrangements, accommodations, and itineraries for the CEO and wider team
Process expense reports for the CEO
Manage purchase orders for the broader team
Process and validate sales orders with accuracy and strong attention to detail
Maintain and organize sales documentation
Develop and maintain sales performance dashboards and regular KPI reporting (pipeline health, conversion rates, win/loss analysis, forecasting accuracy, etc.)
Monitor CRM data quality and structure while ensuring consistent data hygiene across the team
Produce ad-hoc performance reports for senior leadership covering productivity, territory insights, and revenue trends
Support commission calculations, quota allocation, territory planning, and incentive modeling using Excel and/or BI tools
Conduct win/loss and sales cycle analyses to support sales strategy and enablement initiatives
Act as a liaison between the sales team and internal departments such as Finance, Legal, and Operations to ensure alignment and smooth process flow
Serve as the primary administrative contact for the team, managing logistical needs, coordinating resources, and facilitating effective communication

Skills

Key technologies and capabilities for this role

Executive SupportCalendar ManagementTravel CoordinationExpense ReportingSales OperationsKPI ReportingCRMData HygieneExcelBI ToolsSales AnalyticsPipeline ManagementForecastingCommission CalculationsWin/Loss Analysis

Questions & Answers

Common questions about this position

What skills are required for the Executive Support & Sales Operations Manager role?

The role requires proven experience in executive support and/or sales operations, strong analytical skills with proficiency in Excel, excellent communication and interpersonal skills, ability to handle confidential information with discretion, and strong organizational and multitasking abilities.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the company culture or work environment look like at LexisNexis?

The role involves working in a fast-paced environment supporting the MENA CEO and regional sales organization at LexisNexis, a leading global provider of legal, regulatory, and business information with 10,500 experts committed to helping customers increase productivity.

What makes a strong candidate for this position?

A strong candidate is highly organized, detail-oriented, proactive, adaptable, with experience in a multinational environment, English fluency, and additional languages as an advantage.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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