Twilio

Executive Business Partner

Ontario, Canada

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Communication ServicesIndustries

Requirements

Candidates should have 5+ years’ experience supporting executives in a fast-paced environment within the High Tech industry, demonstrating superior attention to detail, high level of integrity and discretion, strong verbal and written communication skills, and excellent organizational skills. They should also have demonstrated ability to build cross-functional relationships, partner closely with leaders, and keep multiple teams and projects on track in parallel, along with experience with contract management, procurement processes, and general business workflows.

Responsibilities

As an Executive Business Partner, the individual will manage complex travel on behalf of executives, prepare expenses, organize and assist with special events, team activities, and successful meetings through research, participant coordination, material preparation, and logistics management. They will partner with executives to understand their priorities, effectively address meeting requests, and manage complex calendars, stack rank meeting requests, and redirect as needed. The role also involves acting as a point person for executives’ direct reports, building strong relationships across their team, drafting presentations, taking meeting minutes/actions, coordinating oral and written communication, managing meeting topics and agendas, coordinating presenters, and managing time during meetings. Additionally, they will drive accountability with team project deliverables, updating project trackers, ensuring milestones and actions are completed, identifying opportunities to streamline processes, and leading end-to-end planning and execution of executive offsites and strategic team gatherings, including budgeting, venue sourcing, agenda creation, and stakeholder coordination.

Skills

Calendar Management
Travel Coordination
Expense Management
Event Planning
Presentation Drafting
Relationship Building
Decision-Making
Administrative Support

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

Key Metrics

San Francisco, CaliforniaHeadquarters
2008Year Founded
$243.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.
Layoffs of 295 workers could decrease morale and affect service quality.
Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.
The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.
Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.
Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.
Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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