[Remote] Especialista de Servicio Tecnico - Ciudad de Mexico at Abbott

Mexico

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Diagnostics, Medical DevicesIndustries

Requirements

Titulado en Ingeniería Electrónica, Biomédica, Mecatrónica, Mecánica, Industrial o afín
Inglés fluido (Hablado 80%, escrito y leído 80%)
Experiencia de 1 año 6 meses en servicio técnico a equipos médicos y laboratorio de Diagnóstico clínico, Hematología e Inmunología, brindando servicio de mantenimiento preventivo y correctivo
Disponibilidad de viaje (80%)
Disponibilidad de horario
Realiza guardias en fin de semana
Conocimientos avanzados en las líneas de Inmunología, Química clínica y Hematología, y los respectivos modelos de analizadores

Responsibilities

Realizar oportuna y eficientemente tareas técnicas según manuales de servicio y estándares: mantenimientos preventivos y correctivos, instalaciones de equipos, asistencia técnica al cliente, calibraciones de herramientas y equipos, aplicación de herramientas de servicio corporativas, entrenamientos y certificaciones, escalación oportuna, atención de alertas y visitas proactivas, cierre de tickets en sistema, comprobación de gastos, actualización de status al despachador, descarga oportuna de refacciones
Responsable de la integridad y exactitud de los registros de servicio, con atención especial a resultados de pruebas e inspección
Establecer plazos para instalaciones y mantenimiento correctivo y preventivo
Atender una asignación específica de clientes o región completa
Dar apoyo técnico especializado y experimentado a analizadores de Diagnóstico según estándares y procedimientos globales, asegurando alta calidad en el servicio

Skills

Key technologies and capabilities for this role

diagnostics equipmenttechnical supportmedical devicesinstrument maintenancelaboratory systems

Questions & Answers

Common questions about this position

What benefits does Abbott offer?

Abbott provides professional development opportunities with an international company, benefits superior to those required by law, and recognition as one of the best places to work globally, including for diversity, working mothers, female executives, and scientists.

Is this position remote or office-based?

This position is located in Mexico City in the Diagnostics Division.

What are the main responsibilities of the Technical Service Specialist?

The role involves performing preventive and corrective maintenance, equipment installations, customer technical assistance, calibrations, training, certifications, proactive visits, ticket closures, and maintaining accurate service records.

What is the company culture like at Abbott?

Abbott fosters an environment where you can do meaningful work, grow and learn, care for yourself and your family, be yourself, and live a full life, with recognition as a top workplace for diversity and professional growth.

What salary or compensation is offered for this role?

This information is not specified in the job description.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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