[Remote] Enterprise Solutions Engineer at DevRev

Austin, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Technology, CRMIndustries

Requirements

Technical acumen with ability to blend technical expertise with storytelling
Experience supporting sales cycles, demos, PoCs, and evaluations for enterprise SaaS solutions
Ability to collaborate closely with Sales, Product, and Engineering teams
Customer-obsessed mindset as a trusted technical advisor

Responsibilities

Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence
Partner with account teams to understand use cases, uncover pain points, and design tailored solutions
Deliver engaging product demos, PoCs, and proofs of value that showcase DevRev’s differentiators and business impact
Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs
Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success
Translate business challenges into DevRev-aligned architectures and scalable solutions
Support customization, integrations, and configurations in collaboration with Product and Engineering
Provide early-stage onboarding support and issue resolution when needed
Equip partner SEs, resellers, and integrators to independently drive sales
Deliver workshops, bootcamps, certifications, and co-create joint service offerings
Train sales teams on product updates, technical capabilities, and competitive positioning
Develop technical playbooks, demo assets, guides, and case studies
Monitor competitor offerings and share insights

Skills

Key technologies and capabilities for this role

Solutions EngineeringTechnical DemosCustomer EvaluationsSaaSCRMAIAnalyticsSales EnablementProduct DemonstrationsTechnical Proposals

Questions & Answers

Common questions about this position

What locations is this Enterprise Solutions Engineer role available in?

The role is available in Palo Alto, Austin, Chicago, NYC, Atlanta, and DC.

What is the salary range for this position?

This information is not specified in the job description.

What key skills are needed for the Enterprise Solutions Engineer role?

Candidates need technical acumen to provide expert guidance, deliver engaging product demos, PoCs, and proofs of value, and contribute to RFP/RFI responses and proposals. Strong collaboration skills with sales, product, and engineering teams, plus the ability to understand use cases, uncover pain points, and design tailored solutions are essential.

What is the company culture like at DevRev?

DevRev emphasizes being customer-obsessed, with Solutions Engineers acting as trusted advisors who bridge product innovation and customer needs through technical expertise and storytelling.

What makes a strong candidate for this Solutions Engineer position?

A strong candidate blends technical acumen with storytelling skills, excels at preparing tailored demos, guiding evaluations, and collaborating closely with Sales, Product, and Engineering teams to drive customer success.

DevRev

Custom AI solutions for business efficiency

About DevRev

DevRev.ai focuses on enhancing business operations through its main product, Turing GenAI, which combines data engineering, knowledge graph, and customizable language model technologies. This tool helps businesses connect various departments like support, product management, and software development, allowing for smoother communication and collaboration. Clients can customize the AI solutions to fit their specific needs, whether they are small businesses or large corporations. Unlike many competitors, DevRev.ai emphasizes a tailored approach, ensuring that each solution is designed with a deep understanding of the client's unique challenges. The goal of DevRev.ai is to help businesses improve their efficiency and streamline their operations using advanced AI technologies.

Palo Alto, CaliforniaHeadquarters

2020Year Founded

$146.7MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Hybrid Work Options

Flexible Work Hours

Risks

Competition from established CRM and AI companies like Salesforce and Microsoft.

Rapid AI technology development may render DevRev's offerings obsolete without innovation.

Potential data privacy concerns and regulatory scrutiny could impact DevRev's operations.

Differentiation

DevRev integrates development and CRM, bridging gaps between developers and customers.

The company offers customizable LLMs, enhancing AI-driven CRM solutions for enterprises.

DevRev's Turing GenAI combines data engineering and knowledge graphs for streamlined operations.

Upsides

Increased demand for AI-driven CRM solutions boosts DevRev's market potential.

Rising adoption of customizable LLMs expands opportunities for DevRev's Turing GenAI.

Recent $100M Series A funding indicates strong market confidence in DevRev.

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