Enterprise Onboarding Manager

San Francisco, California, United States

Auto‑apply with AI Apply

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Data & AnalyticsIndustries

Requirements

Candidates should possess strong organizational skills and a results-oriented approach. Experience in customer onboarding and a deep understanding of tax compliance, particularly in a software or internet business context, is essential. The ability to communicate effectively with C-suite executives and a proactive problem-solving mindset are also required.

Responsibilities

The Enterprise Onboarding Manager will partner with the Tax and Solutions Engineering teams to resolve technical issues and optimize platform implementation. They will lead customer education initiatives, establish operational processes, monitor customer health metrics, design self-service strategies, facilitate transitions to account management, and drive continuous improvement of the onboarding process.

Skills

Customer Onboarding

Process Improvement

Data Analysis

Strategic Partnership

Tax Compliance

Customer Education

Documentation

Problem-Solving

Technical Roadblocks

Multi-State Compliance

Global Compliance

Anrok

Automates sales tax compliance for SaaS

About Anrok

Anrok automates sales tax compliance specifically for Software as a Service (SaaS) companies. Its platform connects with billing systems like Recurly to provide real-time sales tax calculations, ensuring that invoices are accurate and adhere to local tax laws. This automation helps businesses save time, minimize the risk of non-compliance, and allows them to concentrate on growth instead of administrative tasks. Anrok operates on a subscription model, which generates recurring revenue while delivering continuous value to its clients. The company has seen significant growth and investment, including a $30 million Series B funding round, indicating a strong demand for its services.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$52.8MTotal Funding

SERIES_BCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Sick Leave

Professional Development Budget

Home Office Stipend

Meal Benefits

Hybrid Work Options

Company Equity

Risks

Increased competition from established firms like Avalara and Vertex.

Potential regulatory changes in key markets like the EU and US.

Dependency on third-party integrations like Recurly and Chargebee.

Differentiation

Anrok specializes in automating sales tax compliance for SaaS companies.

The platform integrates seamlessly with billing systems like Recurly and Chargebee.

Anrok offers a unified platform for monitoring, calculating, and remitting sales taxes.

Upsides

Anrok raised $30 million in Series B funding led by Khosla Ventures.

Growing demand for automated tax solutions as SaaS companies expand globally.

Subscription-based model provides stable and predictable revenue streams.

Land your dream remote job 3x faster with AI

Try Jobo Free