Enterprise Customer Success Manager at Collate

San Francisco, California, United States

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$150,000 – $175,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, AI, InsurtechIndustries

Requirements

Candidates should have at least 4 years of experience serving mid-market and enterprise companies in a B2B environment, specifically in support, success, and implementations. Strong communication skills and the ability to build personal relationships with customers are essential, along with a detail-oriented approach and a proactive attitude towards ensuring customer success.

Responsibilities

The Enterprise Customer Success Manager will partner directly with customers throughout their post-sale journey, including implementation, onboarding, training, scaling, and growth. They will develop deep relationships with customer champions, advocate for customer needs internally, collaborate with product, sales, and support teams, and communicate the value of Comulate to the customer's organization.