Enterprise Account Manager at Instawork

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Staffing, Labor Marketplace, TechnologyIndustries

Requirements

3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales
Consistent achievement of sales goals
Excellent communication skills and a consultative approach to identifying problems and finding solutions
Takes ownership of problems and proactively seeks timely resolution
Proficient in Salesforce
Ability to play well with members of your team through collaboration and sharing of learned insights
Passion for Instawork and a strong motivation to maximize revenue and impact on the business
Drive and willingness to exceed expectations with a strong work ethic
Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results
An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems

Responsibilities

Develop and maintain strong relationships with accounts with a long-term partnership vision in mind
Own both growth and retention metrics for a portfolio of customer accounts
Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations
Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business
Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue
Identify, prioritize, and track progress towards key account metrics and annual quota
Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution
Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership
Collaborate with internal stakeholders across product, engineering, community operations, and finance
Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually

Skills

Account Management

Sales

Business Development

Customer Relationship Management

Revenue Growth

Client Retention

Quota Achievement

Key Account Management

Instawork

Connects businesses with vetted hourly workers

About Instawork

Instawork connects businesses with over 5 million vetted short-term, seasonal, and temp-to-hire workers through its online platform. It primarily serves companies looking for hourly workers, offering a solution that is more efficient than traditional staffing agencies. The platform features an intelligent matching system that pairs businesses with suitable workers from its extensive database, supported by a rigorous vetting process to ensure reliability. This has led to a high demand for Instawork's workers, with 93% of businesses wanting them to return and a low 2% no-show rate. Businesses can view worker profiles and experience before they pick up shifts, and those looking for full-time employees can also search and hire from the database. Instawork generates revenue by charging businesses for connecting them with workers, and its importance grew during the pandemic, solidifying its market position.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$144MTotal Funding

SERIES_DCompany Stage

Consulting, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Paid Holidays

Home Office Stipend

Phone/Internet Stipend

Commuter Benefits

Paid Sick Leave

Health Savings Account/Flexible Spending Account

401(k) Retirement Plan

Stock Options

Risks

Competition from gig economy platforms like Wonolo and Bluecrew is increasing.

Regulatory scrutiny over worker classification could impact Instawork's business model.

Economic downturns in hospitality may reduce demand for hourly workers.

Differentiation

Instawork offers an automated matching solution for hospitality professionals and businesses.

The platform connects businesses with over 5 million vetted short-term and seasonal workers.

Instawork's intelligent matching system ensures high demand and low no-show rates.

Upsides

Post-pandemic demand for flexible work solutions boosts Instawork's market relevance.

Acquisition of Able Jobs expands Instawork's tools and global market offerings.

Expansion into Phoenix and Savannah captures regional demand for flexible staffing.

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