Enterprise Account Manager at Adyen

Munich, Bavaria, Germany

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, PaymentsIndustries

Requirements

3-6 years of experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role
Enjoy engaging others and developing strong working relationships at all levels of management
Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
Comfortable synthesizing complex data sets and using data to tell a story
Professional written and verbal proficiency in German and English

Responsibilities

Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders
Develop a global network of people within Adyen and work collaboratively across cultures and time zones
Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers
Position Adyen as a trusted partner and use data to tell compelling stories
Prioritize and execute on short and long term projects with varying timelines across multiple accounts
Be the voice and champion for your customer internally and serve as a feedback loop

Skills

Key technologies and capabilities for this role

Account ManagementPaymentsCustomer Relationship ManagementStrategic ThinkingCross-Functional CollaborationPayments InsightsCustomer Success

Questions & Answers

Common questions about this position

What does the Enterprise Account Manager role involve?

You will build strong customer relationships, drive commercial discussions to meet strategic and financial targets, and provide expertise and payment guidance to customers.

What is the company culture like at Adyen?

Adyen fosters a fast-paced, highly entrepreneurial environment with high autonomy, collaboration across global multicultural teams, and opportunities to own your career through support like the AM Academy.

What skills are needed for this Account Manager position?

The role requires being proactive, adaptable, a strategic thinker with a hands-on mentality, self-motivated, resourceful, with strong commercial acumen and relationship-building skills.

Is this position remote or office-based?

This information is not specified in the job description.

What makes a strong candidate for this role?

A strong candidate is eager to help big brands grow, excited to collaborate with global teams, focused on outstanding customer experience, and skilled at identifying commercial opportunities.

Adyen

Global payments platform for businesses

About Adyen

Adyen simplifies and accelerates transactions for businesses by providing a comprehensive payments platform. This platform allows businesses to accept payments online, in-store, and on mobile devices. Adyen operates directly by processing payments without relying on third-party banks, which enables a seamless payment experience. The company serves a wide range of clients, from small startups to large enterprises, and generates revenue by charging transaction fees for each payment processed. Additionally, Adyen offers risk management tools to help businesses reduce fraud and chargebacks, as well as point-of-sale systems for in-store payments. Adyen's goal is to continuously innovate and expand its services to meet the diverse needs of its clients in the global payments industry.

Amsterdam, NetherlandsHeadquarters

2006Year Founded

$313.8MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Global exchange program

Adyen+

Delicious healthy lunches

Phantom share package

Yearly trip to Amsterdam

Normal course of life

Risks

Increased competition from Spendesk in the European market threatens Adyen's market share.

BNPL expansion may lead to regulatory scrutiny in consumer protection-focused regions.

Collaboration with Doctolib exposes Adyen to healthcare data privacy and security risks.

Differentiation

Adyen offers a unified platform for online, in-store, and mobile payments.

The company holds acquiring licenses, allowing direct payment processing without third-party banks.

Adyen's AI-powered Uplift suite optimizes payment conversion and fraud management.

Upsides

Partnership with Intuit expands reach among UK small and mid-market businesses.

Collaboration with Affirm taps into a $185 billion BNPL market opportunity.

Adyen's healthcare partnerships open new revenue streams in the European market.

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