In-depth experience, knowledge and skills in own discipline
Ability to determine own work priorities
Ability to act as a resource for colleagues with less experience
Excellent verbal and written skills
Skill in presenting, persuading and negotiating
Knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Ability to work nights and weekends, variable schedule(s) and overtime as necessary
Responsibilities
Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services
Sells with goals of exceeding departmental financial and unit targets
Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
Develops sales territory, including cultivation of local partnerships and organizational affiliations
Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
Actively seeks ways to promote and position the Comcast brand within territory
Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience
Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up
Maintains accurate and quality sales records and prepares sales and activity reports, as required
Attends out-of-office meetings with customers on a regular basis
Understands and applies Operating Principles to job duties
Owns the customer experience
Continuously learns about Comcast's technology, products, and services
Performs other duties and responsibilities as assigned
Skills
Comcast
Comcast Corporation is a global media and technology company.