Enterprise Account Executive, Enterprise Direct Sales at Comcast

Schaumburg, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

In-depth experience, knowledge, and skills in own discipline (sales of Comcast Commercial Internet, Video, and Voice services)
Knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts, and E-rate Contracting Processes and Procedures
Excellent verbal and written communication skills, with skill in presenting, persuading, and negotiating
Ability to exercise independent judgment and discretion in matters of significance
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Usually determines own work priorities and acts as a resource for colleagues with less experience

Responsibilities

Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services; sells with goals of exceeding departmental financial and unit targets
Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
Develops sales territory, including cultivation of local partnerships and organizational affiliations
Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships
Actively seeks ways to promote and position the Comcast brand within territory
Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience; maintains and builds customer relationships to drive retention
Works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow-up
Maintains accurate and quality sales records and prepares sales and activity reports, as required
Attends out-of-office meetings with customers on a regular basis
Understands and applies Operating Principles; owns the customer experience by putting customers first and providing seamless digital options; knows and advocates for Comcast's technology, products, and services
Performs other duties and responsibilities as assigned

Skills

Sales Presentations

Prospecting

Cold Calling

Lead Generation

Territory Management

B2B Sales

Relationship Building

Competitive Analysis

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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