Engineering Manager, Infrastructure
Ro- Full Time
- Senior (5 to 8 years)
The ideal candidate should have experience managing engineering teams, particularly in high-growth environments with evolving infrastructure and scaling challenges. A strong background in platform engineering, developer tooling, or backend infrastructure is required, with direct infrastructure experience being a plus. Proven track record of leading initiatives to improve system reliability, uptime, or incident response is essential, along with comfort navigating ambiguity and driving clarity, alignment, and accountability across stakeholders. Strong communication and collaboration skills are also necessary, especially in cross-functional leadership settings.
As an Engineering Manager, you will lead and grow the team of backend and infrastructure engineers, hiring and developing talent to support company growth and evolving platform needs. You will drive the roadmap for infrastructure, CI/CD, observability, and developer experience, ensuring systems are resilient, scalable, and easy to build on. You will strengthen incident response practices, eliminate single points of failure, and instill reliability-first thinking across engineering. Furthermore, you will partner with product, security, and engineering leadership to align on priorities and deliver results, taking initiative on high-impact problems and proposing solutions while also being a driver of change.
Conversational marketing and sales automation platform
Qualified.com focuses on conversational marketing and sales automation, offering a platform that allows businesses to engage with website visitors in real-time through chat, voice, and video. This technology helps companies convert visitors into customers by providing immediate assistance and personalized experiences, particularly benefiting B2B clients in various industries. The platform uses AI and machine learning to analyze visitor behavior, enabling businesses to identify and engage high-value prospects effectively. Qualified.com operates on a subscription model, ensuring steady revenue while aiming to enhance customer engagement and drive sales for its clients.