Engineering Manager, Platform & Infrastructure

Position Overview

• Salary: $190K - $210K
• Location Type:
• Job Type: Full-Time

Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion.

We’re looking for an experienced Engineering Manager to lead our Platform & Infrastructure team. This is a high-impact leadership role focused on scaling our systems, evolving our internal tooling, and building the foundational infrastructure that powers everything we do. You’ll partner closely with senior technical leaders and help drive execution across reliability, developer experience, and platform strategy.

We’re looking for someone who’s helped grow teams, mature engineering processes, and scale infrastructure during periods of rapid company growth. You’ll bring operational excellence, technical fluency, and people leadership to the table.

Responsibilities

• Lead and Grow the Team: Manage and mentor a team of backend and infrastructure engineers. Hire and develop talent to support company growth and evolving platform needs.
• Own the Platform Mission: Drive the roadmap for infrastructure, CI/CD, observability, and developer experience. Ensure our systems are resilient, scalable, and easy to build on.
• Operational Excellence: Strengthen our incident response practices, eliminate single points of failure, and instill reliability-first thinking across engineering.
• Collaborate Cross-Functionally: Partner with product, security, and engineering leadership to align on priorities and deliver results that move the business forward.
• Be a Driver: Take initiative on high-impact problems. Identify gaps, propose solutions, and lead execution without waiting to be asked.

Requirements

• Experience managing engineering teams, ideally in high-growth environments with evolving infrastructure and scaling challenges.
• Strong background in platform engineering, developer tooling, or backend infrastructure; direct infra experience is a plus.
• Proven track record leading initiatives to improve system reliability, uptime, or incident response.
• Comfortable navigating ambiguity and driving clarity, alignment, and accountability across stakeholders.
• A “driver” mindset: proactive, outcomes-oriented, and unafraid to roll up your sleeves when needed.
• Strong communication and collaboration skills, especially in cross-functional leadership settings.

Why Join Qualified

• Shape the Foundation: Own the systems and teams that power our AI-driven platform at a pivotal moment of scale.
• Lead with Autonomy: Take charge of meaningful initiatives with the trust and support of senior leadership.
• Grow with Us: Help shape our future as we scale people, process, and platform together.

If you’re ready to take on a high-visibility role where you’ll lead critical initiatives and help shape the future of our AI-powered platform, we’d love to hear from you.

About Qualified

Qualified is the AI pipeline generation platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with AI and automation for thousands of customers like Autodesk, Blackbaud, and Epson. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 900+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures.

Company Culture

One Team We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work.