Engineering Manager, Infrastructure at Ro

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Strong technical foundation in infrastructure, systems engineering, or platform development — with the ability to dive deep when needed
Proven experience leading and mentoring engineers, with a focus on helping individuals grow while delivering impactful results
Pragmatic, delivery-focused mindset — knowing when to aim for excellence and when to ship “good enough” solutions
Track record of working across teams and functions to align infrastructure priorities with organizational needs
Comfort operating in ambiguous environments and driving clarity through thoughtful planning and communication
Collaborative, team-first attitude with the ability to both support and challenge — especially in a high-trust, high-autonomy environment

Responsibilities

Lead and mentor a team of infrastructure engineers, fostering a culture of collaboration, ownership, and technical excellence
Act as a player-coach: contribute directly to the codebase, architecture decisions, and technical problem-solving while growing team capabilities
Drive and support strategic initiatives across observability, performance, developer experience, and database infrastructure
Partner with cross-functional teams to align infrastructure priorities with business goals and product needs
Own the planning and execution of high-impact projects — balancing scope, velocity, and long-term sustainability
Help shape and evolve technical direction, making pragmatic choices between scaling, automation, and reliability
Recruit, develop, and retain top engineering talent through strong coaching, feedback, and support
Champion engineering best practices, operational excellence, and a continuous improvement mindset across the team

Skills

Key technologies and capabilities for this role

ObservabilityPerformance OptimizationDeveloper ToolingDatabasesInfrastructure EngineeringArchitecture DesignCode ContributionTeam Mentoring

Questions & Answers

Common questions about this position

Is this role remote or does it require office presence?

The role requires you to be onsite in Ro's NYC HQ office on Tuesdays and Thursdays.

What technical skills or experience are required for this Engineering Manager role?

A strong technical foundation in infrastructure, systems engineering, or platform development is required, along with the ability to contribute directly to the codebase, architecture decisions, and technical problem-solving.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of company culture does Ro promote?

Ro fosters a culture of collaboration, ownership, technical excellence, and continuous improvement, and has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years.

What makes a strong candidate for this Engineering Manager position?

Strong candidates are player-coaches with proven experience leading and mentoring engineers, a pragmatic delivery-focused mindset, and the ability to recruit, develop top talent while contributing hands-on to technical work.

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters

2017Year Founded

$998.1MTotal Funding

LATE_VCCompany Stage

Consumer Software, HealthcareIndustries

1,001-5,000Employees