Manager Sales Specialists
IlluminaSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Life Sciences, Analytical InstrumentsIndustries
Requirements
Candidates should possess a background in Chemistry, Physics, Electronics, or Engineering, with a minimum of 1-3 years of experience servicing analytical equipment. Equivalent applications specialist or end user experience will also be considered as valuable. Knowledge of Mass Spectrometry, Liquid Chromatography, or Gas Chromatography is an advantage, but not essential. A valid UK Driving Licence and willingness to travel 5 days a week within the territory, Monday to Friday, with occasional nights away from home are required.
Responsibilities
As a Field Service Engineer, the individual will deliver service activities including installations, repairs, and maintenance services for Unity Lab Services, supporting Chromatography and Gas Mass Spectrometry instruments across Ireland and occasionally the UK, EU, and US for training. They will provide support to customers, build professional relationships, follow protocols and customer regulations, achieve high first-time fix rates and low mean time to repair, and contribute to overall service targets. The role also involves coordinating work schedules, managing company assets, reporting activities accurately, utilizing sales lead tools, and enabling customer success through partnerships with Thermo Fisher Scientific.
Skills
Chemistry
Physics
Electronics
Engineering
Analytical Equipment Servicing
Mass Spectrometry
Liquid Chromatography
Gas Chromatography
Problem-Solving
Multi-tasking
Interpersonal Skills
Self-Motivation
Negotiating
PC Literacy
Driving License
Thermo Fisher Scientific
Provides life sciences products and services
About Thermo Fisher Scientific
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.
Key Metrics
Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees