Engagement Manager - Dataiku

Company: Dataiku

Position Overview: Dataiku is seeking an energetic and passionate Engagement Manager to join its Global Services team. This role is crucial for driving smooth client implementations of Dataiku's Universal AI Platform™. The ideal candidate will leverage their expertise in big data technologies and data science to solve business problems and ensure customers maximize their value from Dataiku DSS.

Location: Full remote work from Riyadh, KSA. Priority will be given to Saudi nationals.

Responsibilities:

• Effectively project-manage the delivery of Dataiku’s professional services, including:
  • Assisted software installation
  • Customer training and coaching
  • Full development of data science projects
• Maintain consistent and concise internal communication across multiple teams.
• Build and maintain strong relationships with key partners and customers.
• Ensure customer satisfaction throughout the implementation process and minimize time-to-value.
• Contribute to the standardization of implementation processes during Dataiku's rapid growth.
• Set up customers for success with Dataiku DSS from day one.
• Contribute to the selling of services in the region.
• Coordinate the deployment, training, and adoption of best practices to ensure customers and partners derive maximum value from the software.

Requirements:

• 3+ years of experience in advanced analytics, data science projects, or consulting.
• Fluent in English; Native Arabic speaker.
• Demonstrated project management skills, including leadership, communication, and customer management.
  • Experience providing customer training is a plus.
• Experience in project managing complex projects and difficult stakeholders.
• Interest in staying current on the latest techniques (e.g., Python, R, Scala, Hadoop, Spark, H2O, SQL).
• Experience in enterprise data projects and familiarity with advanced analytics technologies are a plus.
• Ability to explain data science concepts.
• Technically minded (engineering background not required).
• Organized, process-oriented, and resourceful.
• Bachelor’s degree required.
• PMP certification or similar training is a plus.

About Dataiku: Dataiku is The Universal AI Platform™, empowering organizations to control their AI talent, processes, and technologies. With no-, low-, and full-code capabilities, Dataiku enables teams to build with AI using their existing skills. At Dataiku, you'll be part of a journey to shape the future of AI, contributing to a company that values innovation, collaboration, and personal growth.

Company Culture & EEO: Dataiku's practices are rooted in treating everyone with dignity, decency, and fairness. We believe diversity is a source of strength and are proud to be an equal opportunity employer. Employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status, or any other aspect that makes an individual unique or protected by law.