Enablement Content Development Manager at S&P Global

London, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AutomotiveIndustries

Requirements

3-5 years in content development, instructional design, or enablement within a B2B SaaS or high-growth environment
Exceptional writing and design skills, with the ability to simplify complex topics into engaging stories and actionable tools
Skilled in adult learning methodologies and designing for multiple modalities (self-paced, ILT, virtual)
Proficient with tools such as Seismic, Thought Industries (or similar LMS), Microsoft Office, Articulate360, or video-editing/design software
Able to manage multiple projects under tight deadlines with strong prioritization skills
Experience working cross-functionally with sales, product, and marketing teams
Passion for creating content that inspires behavior change and drives measurable outcomes

Responsibilities

Design and develop engaging enablement content across multiple platforms (e.g., Seismic, Thought Industries)
Create playbooks, sales guides, customer-facing resources, and product-focused learning assets that simplify complexity and drive adoption
Repurpose existing materials into fresh, engaging formats (microlearning, infographics, videos, templates, checklists)
Apply adult learning principles to design experiences that resonate with sales teams and dealer partners
Use narrative and storytelling techniques to bring playbooks and learning content to life
Ensure consistency in tone, design, and branding across all enablement content
Partner closely with Product Enablement, Marketing, Sales Leaders, and SMEs to translate product and process updates into actionable learning content
Act as a bridge between internal teams (Commercial Enablement, Marketing, Product) to ensure content is timely, accurate, and impactful
Gather feedback from end users to continuously refine and improve content
Own the enablement content lifecycle: version control, auditing, archiving, and refreshing to ensure accuracy and relevance
Maintain structured content libraries in Seismic, Thought Industries, and SharePoint for easy accessibility
Partner with the Enablement Tech Stack Analyst to track engagement and performance metrics
Utilize data to continually enhance content effectiveness and learning outcomes

Skills

Seismic

Thought Industries

Instructional Design

Sales Enablement

Storytelling

Adult Learning Principles

Playbooks

Battlecards

Microlearning

Infographics

Videos

Templates

Checklists

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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