Employee Benefits Account Manager at Acrisure

San Jose, California, United States

Acrisure Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, FintechIndustries

Requirements

  • Valid insurance license
  • Excellent verbal and written communication skills
  • Excellent customer service skills, including telephone and listening skills
  • Great leadership, problem solving and time management skills
  • Good presentation skills and ability to conduct open enrollment meetings
  • High attention to detail
  • Ability to prioritize work for multiple projects and deadlines
  • Ability to work within a team and to foster teamwork
  • Proficient in Microsoft Office Suite
  • Bachelor’s degree or [Not Specified]

Responsibilities

  • Exhibits proven competence in all Client Service Management duties and knowledge requirements (see appendix)
  • Collaborates with Account Executives/Benefits Consultant to service book-of-business
  • Exhibits competency with the Affordable Care Act (ACA) and other Benefits notices and disclosure requirements
  • Receives and responds to client inquiries including benefit and claim questions and issues
  • Reviews client coverage contracts and amendments for accuracy
  • Promotes professional image of Filice (both internal and external)
  • Acts as liaison between client and carrier
  • Manages and negotiates third party vendor relationships and contracts on behalf of the client
  • Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information)
  • Develops employee memorandum drafts and Benefits Booklets for clients to communicate the following: annual renewal changes, enrollment procedures, miscellaneous benefit changes and/or clarifications
  • Installs new group insurance contracts for existing clients or new clients, effectively utilizing resources to match client needs
  • Gathers documents required to prepare annual 5500 filings if applicable and ensures submission in a timely manner. Provides summary annual reports for clients
  • As directed by Benefits Consultant, conducts employee meetings at Open Enrollment and other appropriate times

Skills

Employee Benefits
ACA Compliance
Client Servicing
Vendor Management
Contract Negotiation
Contract Review
Agency Management System
Benefits Booklets

Acrisure

Insurance broker specializing in risk management

About Acrisure

Acrisure provides insurance and risk management services through a network of independent insurance agencies known as Agency Partners. This model allows Acrisure to offer tailored solutions to a diverse clientele, including business owners and institutions in sectors like agriculture, arts, and waste management. The Agency Partners maintain local relationships while leveraging Acrisure's global resources, ensuring personalized service. The company generates revenue by earning commissions and fees from insurance policies sold through its partners, fostering a mutually beneficial relationship. Acrisure's goal is to combine local expertise with global capabilities to deliver high-quality insurance solutions.

Grand Rapids, MichiganHeadquarters
2005Year Founded
$19.5MTotal Funding
DEBTCompany Stage
Financial ServicesIndustries
1,001-5,000Employees

Risks

Increased competition from fintech firms may challenge Acrisure's market share.
Rapid expansion could lead to integration risks and cultural clashes.
Strategic alliances may result in conflicts of interest or operational inefficiencies.

Differentiation

Acrisure's unique model leverages a global network of independent Agency Partners.
The company combines local expertise with global resources for tailored client solutions.
Acrisure's rapid growth is driven by strategic partnerships and innovative insurance products.

Upsides

Acrisure's expansion into new markets like Bermuda strengthens its global presence.
The appointment of industry veterans enhances Acrisure's leadership and growth potential.
Winning 'Broker of the Year' boosts Acrisure's reputation and client trust.

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