Elite Field Service Technician at Xylem

Colorado Springs, Colorado, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Water Technology, UtilitiesIndustries

Requirements

HS diploma or equivalent
Capable of obtaining a CDL, class A or B with applicable endorsements
Preferred: Technical military background, Tech Cert, Degree or industry specific license(s)
Ability to obtain all required customer clearances (TWIC, DISA, etc.)
Ability to obtain DOT Medical card
Work experience preferred: 5 to 7 years of technical work experience
Skill Requirements: Electrical, mechanical, diesel, fusion experience depending on business unit
Work without direct supervision and provides coaching/training to junior-level technicians
Technically sound
Experience with Microsoft Office including smart devices
Must have customer service experience
Demonstrates critical thinking and troubleshooting ability
Synthesizes technical information and communicates it clearly
Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways
Travel required: 80% travel (overnight stays, away from home)
Driving Requirements: Driver Application for Employment, Motor Vehicle Report (MVR)
High Impact Behaviors: Continuous Professional Development, Collaboration and Teamwork, Results Driven Performance

Responsibilities

Initiating and executing field service activities at customer sites in a safe and efficient manner
Working with more advanced and multi/complex systems
Proactively troubleshooting systems
Working with mechanical, electrical, diesel equipment conditions
Conducting preventative maintenance and parts inventory
Anticipating and correcting safety issues (both Company and Customer owned equipment)
Direct interfacing with customer
Responsible for work in multiple systems/locations/customers
Escalation and leveraging appropriate company resources to address issues, both with personnel and customers
Create and maintain safe working environment and culture within the organization
Take care of company property
Demonstrates high impact culture through innovation, accountability and empowerment
Must be able to function in a team environment
Usually works with little to no supervision
Works independently and has ability to lead/coach/guide/motivate

Skills

Key technologies and capabilities for this role

Mechanical RepairElectrical SystemsDiesel EquipmentTroubleshootingPreventative MaintenanceParts InventorySafety ComplianceCustomer InterfacingTeam Leadership

Questions & Answers

Common questions about this position

What is the travel requirement for this role?

The position requires 80% travel, including overnight stays and being away from home.

What skills are required for the Elite Field Service Technician position?

Required skills include electrical, mechanical, diesel, and fusion experience depending on the business.

What education and experience are needed for this job?

A high school diploma or equivalent is required, along with 5 to 7 years of technical work experience preferred. A technical military background, tech cert, degree, or industry-specific licenses are preferred.

What is the company culture like at Xylem?

The culture emphasizes creating and maintaining a safe working environment, high impact through innovation, accountability, and empowerment, and functioning effectively in a team while working independently.

What makes a strong candidate for this Field Service Technician role?

Strong candidates demonstrate high impact behaviors like continuous professional development, collaboration and teamwork, and results-driven performance, along with the ability to work independently with little supervision and obtain required clearances like CDL and DOT Medical card.

Xylem

Water technology solutions for sustainability

About Xylem

Xylem focuses on developing solutions to tackle global water challenges through smart technology. The company provides a range of products and services aimed at ensuring water security and sustainability. Its offerings include advanced water pumps, treatment systems, and analytical instruments, as well as hydrographic software through its HYPACK brand, which is used by clients worldwide for managing water bodies. Xylem serves various clients, including municipalities, industrial companies, and agricultural businesses, helping them manage water resources efficiently and improve water quality. Unlike many competitors, Xylem combines both hardware and software solutions, allowing for a comprehensive approach to water management. The company's goal is to promote sustainability and address environmental concerns while meeting the increasing demand for eco-friendly water solutions.

Washington, District of ColumbiaHeadquarters

2011Year Founded

$356.2KTotal Funding

IPOCompany Stage

Data & Analytics, Industrial & Manufacturing, EnergyIndustries

10,001+Employees

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

Risks

Emerging startups using AI and IoT may threaten Xylem's market share.

Rising raw material costs could impact Xylem's profit margins.

Global semiconductor shortage may delay Xylem's smart system production.

Differentiation

Xylem offers both hardware and software solutions for comprehensive water management.

The company focuses on sustainable and eco-friendly water technology innovations.

Xylem's HYPACK software is a leader in hydrographic and dredging applications.

Upsides

Xylem's acquisition of Idrica enhances its digital water utility market presence.

Growing interest in atmospheric water harvesting opens new market opportunities for Xylem.

Integration with ElectraMet boosts Xylem's industrial sector position in metals recovery.

Land your dream remote job 3x faster with AI

Try Jobo Free