eBay Live Account Manager at eBay

Paris, Île-de-France, France

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, Livestream CommerceIndustries

Requirements

3+ years of experience in account management, e-commerce, or partner success
A relationship builder who thrives in fast-paced, dynamic environments
Data-savvy, analytical, and fluent in performance metrics
Strong communicator who can distill insights into actionable guidance
Passionate about creators, sellers, and the energy of live commerce
Fluent in French & English

Responsibilities

Own a portfolio of active sellers and drive growth through coaching, data insights, and performance management
Monitor seller health and activity, including stream frequency, GMV, and engagement metrics
Collaborate cross-functionally with Category Management, Programming, Marketing, and GCX to deliver a seamless seller experience
Provide actionable recommendations to improve seller performance — from stream structure and storytelling to audience retention and pricing
Identify and escalate product or operational issues affecting seller success
Champion your sellers internally — bringing their feedback into strategy, product, and marketing conversations

Skills

Key technologies and capabilities for this role

Account ManagementRelationship ManagementPerformance CoachingData InsightsGMV OptimizationStream Quality ImprovementAudience RetentionCross-functional CollaborationSeller Performance AnalysisEcommerce Strategy

Questions & Answers

Common questions about this position

What experience is required for the eBay Live Account Manager role?

Candidates need 3+ years of experience in account management, e-commerce, or partner success, along with being a relationship builder who thrives in fast-paced environments, data-savvy and analytical, a strong communicator, passionate about creators and live commerce, and fluent in French and English.

Is the eBay Live Account Manager position remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at eBay for this role?

eBay fosters a culture where customers are the compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work, joining a team of passionate thinkers, innovators, and dreamers committed to reinventing ecommerce.

What makes a strong candidate for the eBay Live Account Manager position?

Strong candidates have 3+ years in account management, e-commerce, or partner success, excel at building relationships in dynamic settings, are data-driven with strong communication skills, show passion for live commerce, and are fluent in French and English.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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