Minimum of 7 years' experience in distribution line or distribution engineering, or equivalent related experience, including good working knowledge of distribution operations activities
Must possess interpersonal skills necessary to deal with internal and external customers in a professional manner
Responsibilities
Investigate damage complaints and prepare reports detailing findings and make recommendations to resolve complaints (e.g., service quality, high or low voltage, landscape damage caused by company equipment or personnel)
Assist with pre-checking jobs, customer contacts, work with stores, distribution crews and applicable supervision to secure and provide the necessary tools and equipment for the crew personnel
Support technical training needs when requested and coordinate training with technical trainers if needed; conduct distribution line training as needed
Inspect and test distribution line tools and equipment
Promote and enforce the Company's Accident Prevention, Safety and Health Programs, and assist line crews on jobs as required for work area protection and ground worker assistance
Support service restoration activities and assume other duties and responsibilities as assigned
Responsible for the planning, scheduling and execution of all engineered and non-engineered jobs for the distribution line and service work force, combining available personnel and equipment resources to assure jobs are completed in a timely, efficient manner