Head of Revenue Technology
MercurySalary not specified
Full Time
Expert & Leadership (9+ years)
Director, Technology (Portfolio Operations) at Capital One
McLean, Virginia, United States
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, TechnologyIndustries
Requirements
- Comfortable thinking strategically and diving deep into details
- Ability to identify opportunities and leverage teams to translate them into live solutions
- Strong communication skills across technical and non-technical stakeholders
- Expertise in managing strategic initiatives with focus on execution, follow-through, accountability, and results
- Excellent problem-solving and influencing skills; organizational change agent
- Quantitative approach to problem solving; collaborative implementer of holistic solutions; systems thinker
- Ability to encourage innovation, cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
- Exceptional cross-team collaboration across functions, organizations, and reporting boundaries
- Highly tuned emotional intelligence, good listener, with deep empathy for teams and partners
- Ability to attract, grow, empower, and inspire top program talent; outcome-focused and well-managed
Responsibilities
- Lead high-performing product and business reviews of capacity, prioritization, and delivery performance
- Establish and maintain the list of strategic initiatives, OKRs, TT, and ETBs
- Lead planning and delivery Operating Model alignment with product partners (as appropriate)
- Partner with tech, product, and business leaders to align on capacity and planning to enable prioritization
- Responsible for quality of agenda, content, and organization of Platform Excellence Portfolio routine events and optimization
- Lead and develop a team of direct reports
- Serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives
- Drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and lines of business
- Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting, including routines for intent intake, capacity management, and delivery
- Coach direct reports to success and help them deliver on roadmap and strategic priorities
- Establish effective communication and prioritization mechanisms across teams within AXT; act as key communicator with leadership and engineering teams
- Monitor progress, recognize successes, learn from failures, and ensure well-managed governance of strategic priorities
- Use a data-driven approach to define, track, and measure key performance and business metrics to inform decisions, develop goals, and build better products
- Be an ambassador for the team
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the employment type for this position?
This is a full-time position.
Is this role remote or does it require office presence?
This information is not specified in the job description.
What key skills are required for the Director, Technology role?
The role requires strategic thinking, problem-solving, influencing skills, cross-team collaboration, emotional intelligence, and a quantitative approach to holistic solutions.
What is the team size and focus of the Portfolio Operations team?
The newly established Portfolio Operations team supports roughly 700 product, technology, and design associates within the Associate Experience Technology (AXT) division.
What makes a strong candidate for this Director position?
A strong candidate is comfortable thinking strategically while diving deep, excels at cross-organization collaboration, demonstrates accountability and execution focus, and can attract, grow, and inspire top talent with high emotional intelligence.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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