Director, Sustainability - Customer Engagement & Reporting at Baxter International

Deerfield, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, SustainabilityIndustries

Requirements

10+ years of professional experience and 5+ years of leadership experience; preference for experience leading and managing a sustainability function
Strong relationship building acumen; ability to understand, articulate, and engage on multiple priorities at all levels across a large global/regional organization
Ability to build and maintain relationships with a diversity of external stakeholders
Excellent leadership, management, organizational, time, and project management skills
Strong analytical and problem-solving skills
Demonstrated ability to drive change and achieve results
Expertise in ESG frameworks
Strong storytelling capabilities
Ability to translate sustainability performance into compelling narratives that drive customer engagement and market advantage

Responsibilities

Support commercial tenders and RFPs, creating Baxter sustainability narratives for optimized positioning
Design and implement a rapid-response system for customer sustainability inquiries and documentation requests
Develop marketing plans to embed sustainability progress and messaging into everyday collateral, campaigns, and training
Support brand positioning through sustainability-focused events, webinars, and industry forums
Serve as a key point of contact for sustainability-related inquiries from customers, suppliers, and other external stakeholders
Collaborate across the enterprise to respond to customer and stakeholder requests, including environmental and HR audits
Monitor and report on industry benchmarks, ratings, programs, and commitments to maintain competitive positioning
Lead voluntary sustainability reporting and support regulatory reporting requirements
Develop sustainability content for Baxter’s annual impact report and other external disclosures
Work with operations, procurement, finance, and legal teams to ensure alignment between sustainability reporting and business objectives
Drive internal education on customer expectations and sustainability frameworks to strengthen organizational capabilities

Skills

ESG frameworks

sustainability reporting

stakeholder engagement

storytelling

customer engagement

sustainability messaging

commercial positioning

regulatory compliance

voluntary disclosures

benchmarking

Baxter International

Provides essential medical products and services

About Baxter International

Baxter International provides a wide range of medical products and services essential for healthcare. The company operates in several areas, including critical care, hospital care, nutritional care, renal care, and surgical care. Its products are used in various settings, from emergency rooms to home healthcare, helping to meet the needs of patients and healthcare professionals. Baxter develops, manufactures, and distributes medical devices, pharmaceuticals, and biotechnology products, generating revenue through sales to healthcare providers and institutions. A key aspect that sets Baxter apart from competitors is its recent acquisition of Hillrom, which enhances its ability to offer comprehensive healthcare solutions. The company's goal is to improve care outcomes and increase access to healthcare through continuous innovation and a focus on patient needs.

Deerfield, IllinoisHeadquarters

1931Year Founded

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Parental Leave

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Commuter Benefits

Mental Health Support

Risks

Needle-free injection technology could disrupt Baxter's traditional injection-based therapies.

Shift to home healthcare may require Baxter to adapt its product offerings.

Growing digital health importance necessitates further investment from Baxter to stay competitive.

Differentiation

Baxter's acquisition of Hillrom enhances its comprehensive healthcare solutions portfolio.

Strong focus on patient-centric innovation sets Baxter apart in the healthcare industry.

Baxter's partnerships, like with Ayogo, leverage digital health for improved patient outcomes.

Upsides

Baxter's investment in Medically Home aligns with the growing home healthcare market.

Rising demand for personalized medicine offers Baxter opportunities for targeted therapies.

Expansion in telehealth supports Baxter's integrated healthcare solutions strategy.

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