EvenUp

Director, Special Operations

Remote

EvenUp Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Fintech, LegalIndustries

Requirements

Candidates should have at least 6 years of experience in an operational leadership position, preferably in a fast-growing, collaborative environment or in the legal or technology sectors. They must demonstrate success in developing and executing plans that improve operational metrics and drive business growth. Proven experience in leading teams for high performance and efficiency is essential, along with experience managing operational workflows, including BPO and vendor management. Candidates should possess significant experience in building and optimizing processes and have exceptional communication and interpersonal skills to influence and collaborate effectively.

Responsibilities

The Director of Special Operations will scope and manage projects from start to finish, driving improvements across Business Operations, Product, Special Projects, and Legal Operations teams. They will achieve operational goals for efficiency, quality, and cost while being the subject matter expert on team workflows and procedures. The role involves developing, optimizing, and maintaining operational excellence metrics and reporting. The Director will build and manage a high-performing team, work cross-functionally to identify optimization opportunities, and create sustainable production routines through playbooks and training resources.

Skills

Project Management
Operational Metrics
Business Operations
Vendor Management
Offshoring
BPO Management
Analytical Skills
Spreadsheets
SQL Databases
Communication Skills
Interpersonal Skills
Team Leadership

EvenUp

Legal services for personal injury cases

About EvenUp

EvenUp Law provides legal services focused on personal injury, trucking accidents, and medical malpractice. The firm operates in multiple states, including Texas, Pennsylvania, California, Indiana, and Georgia. Its business model is based on a contingency fee structure, meaning they only receive payment if they win a case, taking a percentage of the settlement or judgment. What sets EvenUp Law apart from its competitors is its detailed case preparation and the ability to analyze cases like an adjuster or defense attorney, which leads to higher settlement amounts and quicker resolutions for clients. The firm also maintains a database of similar injuries and their values, which helps in providing accurate damage estimates. The goal of EvenUp Law is to save clients time and stress while ensuring they receive fair compensation for their injuries.

Key Metrics

San Francisco, CaliforniaHeadquarters
2019Year Founded
$214MTotal Funding
SERIES_DCompany Stage
LegalIndustries
201-500Employees

Risks

Increased competition from other legal tech startups could erode EvenUp's market share.
Reliance on a contingency fee model poses financial risks with unsuccessful cases.
Potential regulatory changes in AI use could impact EvenUp's operations.

Differentiation

EvenUp uses AI to automate legal document creation, reducing time and costs.
The company targets the $20 million insurance claim market with AI-driven solutions.
EvenUp's meticulous case preparation results in high settlement amounts and quick resolutions.

Upsides

Recent $135 million Series D funding shows strong investor confidence in EvenUp.
Launch of AI assistant Litty highlights growth in generative AI for legal automation.
Strategic board appointments could open new avenues for growth and partnerships.

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