Director Solution Advisory at WalkMe

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, Digital TransformationIndustries

Requirements

5–7 years of experience in the software/SaaS industry, with at least 2–3 years in a presales leadership or senior presales role
Strong background in enterprise SaaS software presales, ideally in the ERP/CRM space and SAP knowledge
Proven ability to coach and develop presales talent
Comfortable working and leading across multiple geographies and cultures
Strong presentation and communication skills with both technical and business audiences
Familiarity with value-based selling methodologies
Passion for enabling customers and supporting your team to achieve success
Ability to execute hands-on customer engagement as needed alongside team management
Collaborative mindset to partner with regional Sales, Product, and Marketing teams
Curiosity to continuously learn WalkMe and identify new ways WalkMe can deliver value to customers
Strong organizational skills to manage multiple priorities and opportunities simultaneously

Responsibilities

Manage and mentor a team of Solution Advisors across the APAC region, fostering growth and professional development
Partner closely with Sales leadership & Account Executives to understand customer requirements and design tailored demonstrations that highlight WalkMe’s value
Ensure the team executes effective, value-based demos and proof-of-value engagements
Create a strong feedback loop between customers and product teams, representing APAC to share insights to help shape product priorities
Support recruiting efforts to grow the team and onboard new hires successfully
Track team performance against goals, ensuring alignment with regional sales targets
Contribute to the adoption of consistent sales methodologies (e.g., Value Selling, MEDDIC)

Skills

Key technologies and capabilities for this role

Team ManagementMentoringSales EnablementTechnical DemonstrationsProof-of-ValueCustomer EngagementsProduct FeedbackRecruitingPerformance TrackingDigital Adoption PlatformSAP ERP

Questions & Answers

Common questions about this position

What experience is required for the Director Solution Advisory role?

Candidates need 5–7 years of experience in the software/SaaS industry, with at least 2–3 years in a presales leadership or senior presales role, a strong background in enterprise SaaS software presales ideally in ERP/CRM and SAP, proven ability to coach presales talent, comfort working across geographies and cultures, strong presentation skills, and familiarity with value-based selling.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the team structure look like for this position?

You will lead a team of Solution Advisors supporting the APAC sales organization, reporting to the Global SVP of Solution Advisory, while partnering closely with Sales leadership and Account Executives.

What qualities make a strong candidate for this role?

A strong candidate has a passion for enabling customers and supporting their team, the ability to execute hands-on customer engagements, a collaborative mindset to partner with Sales, Product, and Marketing teams, curiosity to learn WalkMe, and strong organizational skills.

WalkMe

Digital adoption platform for user guidance

About WalkMe

WalkMe specializes in Digital Adoption Platforms (DAP) that enhance user experiences for employees and customers. The platform works by overlaying visual cues and personalized content on websites or enterprise software, which helps users with onboarding, training, and provides real-time contextual guidance. This approach allows users to navigate complex systems more easily and efficiently. Unlike many competitors, WalkMe focuses on continuous support and updates through a subscription-based model, ensuring that clients receive ongoing assistance. The main goal of WalkMe is to improve enterprise productivity and user engagement by facilitating effective digital adoption in the workplace.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$299.1MTotal Funding

IPOCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Comprehensive Health Care Coverage for Medical, Dental, and Vision for our Employees and Families

401(k) with company matching program

Parental Leave programs

Vacation policy to encourage a healthy work-life balance

WalkMe offices are open during Covid-19 for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement

Risks

SAP acquisition may lead to internal restructuring and potential operational disruptions.

Integration with SAP's offerings could face technical challenges, delaying benefits.

Intensifying competition in the digital adoption market could erode WalkMe's market share.

Differentiation

WalkMe offers a code-free platform for digital adoption, simplifying user experiences.

The platform provides real-time contextual guidance, enhancing onboarding and training processes.

WalkMe's subscription model ensures continuous support and updates for enterprise clients.

Upsides

Increased demand for digital adoption platforms boosts WalkMe's market potential post-pandemic.

Strategic partnerships with Cognizant and UST expand WalkMe's reach and capabilities.

WalkMeX, an AI copilot, enhances user engagement with contextual awareness and AI-driven suggestions.

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