Head of Sales Enablement
Candid HealthSalary not specified
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Marketing TechnologyIndustries
Requirements
- 7+ years of experience in Revenue, Sales, or GTM Enablement, including at least 3 years leading a team
- A track record of building and scaling enablement programs in a high-growth SaaS environment
- A strong understanding of how Sales, CX, and Partnerships teams work together to drive customer and business success
- Excellent communication and facilitation skills—you’re as comfortable in front of a team as you are behind the scenes
- Familiarity with CRM tools (Salesforce or HubSpot), enablement platforms (Highspot, Seismic, etc.), and learning systems
- A data-informed approach—you know how to show impact and keep improving
- A collaborative, empathetic style that helps people feel supported and understood
- Located in the United States and able to work core hours aligned with Eastern Time (EST)
Responsibilities
- Set the direction for Revenue Enablement, defining a strategy that supports both business goals and team growth
- Partner across the business—with Sales, CX, Partnerships, and RevOps—to identify what’s working, what’s not, and where enablement can make the biggest difference
- Build learning programs that make onboarding smoother and ongoing development more impactful
- Coach and grow your team, giving them space to experiment, learn, and deliver meaningful work
- Create simple, practical resources—like playbooks and toolkits—that make it easier for teams to stay aligned and effective
- Collaborate with Marketing to ensure messaging, collateral, and stories resonate across every customer touchpoint
- Work closely with RevOps to streamline processes and make sure our tools actually help people do their jobs better
- Measure and learn—define clear metrics, gather feedback, and use data to refine and evolve programs
- Partner with Product and Product Marketing to prepare teams for new launches and help them translate features into value for customers
- Collaborate with People & Talent to connect enablement to long-term skill development and career growth
Skills
Revenue Enablement
Sales Enablement
Customer Experience
Partnerships
RevOps
Program Design
Cross-functional Collaboration
Data-informed Decision Making
Metrics
Leadership
Customer.io
Marketing automation for customer engagement
About Customer.io
Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.
Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees
Benefits
Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave
Risks
Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.
Differentiation
Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.
Upsides
Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.
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