Director, Returns Strategy (Hybrid) at Target

Minneapolis, Minnesota, United States

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$131,000 – $236,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Supply Chain, LogisticsIndustries

Requirements

10+ years of experience in operations, enterprise strategy, Digital, or related fields, ideally within retail or logistics
Proven ability to balance strategic oversight with detailed operational execution to deliver measurable business outcomes
Demonstrated experience managing multiple, complex cross-functional projects or portfolios with enterprise-level impact
Strong communication and influencing skills; able to synthesize complex strategies into concise, actionable insights for senior leadership
Deep experience building partnerships and driving alignment across diverse business areas
Skilled in critical thinking and structured problem-solving; able to assess complex systems and translate findings into clear recommendations
Adept at driving accountability through metrics, performance tracking, and cross-functional collaboration
Ability to work in a Hybrid/Flex for Your Day arrangement, including onsite at Target HQ in MN as required

Responsibilities

Lead enterprise-level strategy and capability development for Target’s evolving Returns & Recommerce ecosystem
Shape the future of how Target manages returns by designing the enterprise blueprint that connects policy, process, data, and technology
Create simpler, smarter, and more sustainable experiences for guests and the business
Connect strategic vision with operational execution
Drive clarity, alignment, and measurable results across complex initiatives
Ensure Target’s returns capabilities support both guest experience and enterprise growth
Guide cross-functional teams
Define key performance metrics and ensure accountability for outcomes

Skills

strategy

returns management

recommerce

policy design

process optimization

data analysis

technology integration

supply chain

logistics

leadership

operational execution

stakeholder alignment

Target

Retailer offering diverse consumer goods

About Target

Target Corporation is a retail company that offers a wide range of products, including clothing, electronics, home goods, and groceries, through nearly 2,000 stores and an online platform. Its "Design For All" philosophy allows it to provide high-quality, affordable products that cater to diverse customer needs. Target differentiates itself from competitors with its owned brands and the Target Circle loyalty program, which enhances customer engagement. The company's goal is to support sustainability and community initiatives by giving back 5% of its profits to local communities.

Minneapolis, MinnesotaHeadquarters

2005Year Founded

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Sick Leave

Paid Holidays

Paid Vacation

401(k) Retirement Plan

Employee Discounts

Risks

Increased competition from online-only retailers like Amazon threatens Target's market share.

Rising labor costs due to new minimum wage laws could impact profit margins.

Supply chain vulnerabilities from geopolitical tensions may affect inventory and pricing strategies.

Differentiation

Target's 'Design For All' philosophy offers unique, high-quality products at affordable prices.

The Target Circle loyalty program enhances customer engagement and shopping experience.

Target's commitment to sustainability and community support sets it apart from competitors.

Upsides

Experiential retail and 'retailtainment' strategies can boost customer engagement and foot traffic.

Augmented reality integration offers immersive shopping experiences showcasing Target's unique designs.

Omnichannel retail strategies enhance customer experience by integrating online and offline shopping.

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