Senior Program Manager
The Voleon GroupFull Time
Senior (5 to 8 years)
Mountain View, California, United States
Candidates must have at least 15 years of experience in Program Management, Customer Success, or Customer Onboarding, with a proven ability to build relationships at senior executive levels. The role requires strong leadership skills, strategic thinking, excellent communication and problem-solving abilities, experience with program management tools like JIRA, and comfort in fast-paced, dynamic environments.
The Director will own the customer onboarding, execution, and launch journey from engagement through deployment, ensuring alignment across teams and clients. Responsibilities include creating custom dashboards for project transparency, setting clear onboarding milestones and success metrics, acting as a point of communication and escalation for partner issues, and building strong relationships with external stakeholders.
Satellite-based connectivity for remote communication
Skylo Technologies provides satellite-based connectivity solutions that enhance communication for existing devices in remote locations. By partnering with established satellite providers, Skylo extends coverage without the need to build its own satellites, allowing for a more cost-effective service. This is particularly beneficial for industries like energy, logistics, and healthcare, where operations often occur in isolated areas. Skylo's services include two-way GPS and messaging, which are crucial for monitoring the electrical grid, ensuring the safety of remote workers, and facilitating critical deliveries such as vaccines. The company charges customers based on coverage needs, number of connected devices, and data usage, aiming to provide affordable communication solutions for businesses and individuals.