Director, Product Management | Virtual Cards at Capital One

New York, New York, United States

Capital One Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Finance, FinTechIndustries

Requirements

  • Proficiency in Capital One Product Framework: Human Centered (obsesses about customer needs to innovate), Business Focused (delivers outcomes through leverage and execution), Technology Driven (leverages tech for innovative solutions), Integrated Problem Solving (resolves complex problems while mitigating risks), Transformational Leadership (leads cross-functional teams for alignment)
  • Intellectually Curious: Comfortable with ambiguity, navigating big ideas to execution, hunger to learn, seeker of new challenges
  • Communicator & Influencer: Influences executives, communicates product vision clearly, open to different styles, listens to diverse ideas
  • Do-er: Biased toward action, makes commitments and trade-offs, removes impediments, delivers value iteratively via minimum viable product
  • Passionate & Customer Focused: Grows others, connects with customers to understand needs, builds long-lasting relationships
  • Learner: Appetite to learn new things/technologies, exhibits humbleness, seeks internal solutions first
  • Team Player: Enjoys working with diverse people, drives team toward common goals

Responsibilities

  • Drive business growth for Virtual Cards by increasing first-time user conversion and monthly active users
  • Own the holistic virtual card experience across web and mobile self-servicing channels, including technology, user experience, go-to-market strategies
  • Integrate virtual cards into onboarding, key product launches, and marketing content
  • Develop and lead a high-performing product team
  • Establish and implement a strategic roadmap to achieve key business outcomes
  • Introduce new tactics to optimize existing growth mechanisms and levers
  • Partner with various lines of business to embed virtual card functionality into broader product design and marketing lifecycle

Skills

Product Management
Strategic Roadmapping
Team Leadership
User Experience
Go-to-Market Strategy
Virtual Cards
Web Development
Mobile Development
Onboarding
Marketing

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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