PointClickCare

Director, Product Management (US)

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare TechnologyIndustries

Requirements

Candidates should possess a Bachelor’s degree in business, computer science, or a healthcare-related field, and demonstrate at least 10 years of product management experience, ideally within the healthcare technology or SaaS industries. Strong commercial acumen, technical fluency, and experience with outcome-focused product practices are essential, along with the ability to coach and mentor product management teams.

Responsibilities

As a Director of Product Management, the individual will be responsible for developing and communicating a product vision and roadmap, coaching product management teams, driving customer understanding through discovery and experimentation, analyzing the competitive landscape, collaborating with engineering and UX partners, leading product commercialization, and representing the portfolio to various stakeholders while focusing on ARR growth, retention, and attach rate across care-coordination, quality, and clinical-data products.

Skills

Product Management
Care Coordination
Data Products
Pricing Strategy
Market Analysis
Customer Problem Framing
Rapid Experimentation
Outcome-Focused Product Practices
Technical Fluency
Commercial Acumen

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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