Director of Product, Clinical Operations Platform
TailorCareFull Time
Expert & Leadership (9+ years)
Chicago, Illinois, United States
Candidates should have 8+ years of experience in product operations, program management, or strategic operations. Strong project management capabilities with a proven track record managing multiple complex initiatives are required. Exceptional analytical, reporting, written, and verbal communication skills are necessary, as are strong interpersonal skills to influence without authority. High comfort operating independently, handling ambiguity, and driving to outcomes is expected. Experience in SaaS or healthcare/finance software industries and knowledge of Agile/Scrum methodology and product development lifecycles are preferred. A team-first mindset with a high level of ownership and accountability is essential.
The Director, Product Initiatives & Programs will play a key role in scaling and supporting the Product Management organization by bringing clarity, coordination, and operational excellence to a complex environment. This role involves leading and supporting initiatives that drive alignment across engineering, growth, services, and go-to-market teams, directly impacting roadmap execution, new capability delivery (like AI), and business growth. Responsibilities include managing key operational cadences, owning executive reporting, driving execution and tracking of high-priority product initiatives, monitoring roadmap allocation, coordinating cross-functional communication, capturing and organizing customer feedback, supporting executive and board-level product reporting, analyzing customer data trends for product improvements, partnering with Growth on portfolio management and forecasts, and continuously improving product team operations through streamlining tooling, documentation, and reporting infrastructure.
Financial planning and analytics software provider
Strata Decision Technology provides financial planning, analytics, and performance management software primarily for the healthcare sector. Their main product, StrataJazz, is a platform that assists organizations with budgeting, forecasting, and cost accounting. It helps clients make informed financial decisions, improve operational efficiency, and reduce costs, particularly in the challenging financial landscape of healthcare. Strata stands out from competitors by focusing specifically on the unique financial needs of hospitals and healthcare systems, leveraging insights from a large user community to enhance their solutions. The company's goal is to support organizations in achieving better financial outcomes, ultimately impacting patient care and sustainability.