Product Manager
Forward NetworksSalary not specified
- Full Time
- Mid-level (3 to 4 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates should possess 12-15 years of total experience, including 5+ years in customer-facing roles such as product management, technical consulting, presales, or business development, and 10+ years of experience in the telecommunication industry. They should be willing to become experts in ServiceNow products through hands-on demonstrations and configuration, and have experience launching and scaling adoption of emerging technologies in enterprise environments. Strong accountability, influence, and execution skills are required, along with a customer-centric approach and problem-solving abilities, complemented by excellent written and verbal communication skills.
Responsibilities
The Director of Outbound Product Manager will develop a deep understanding of Telecom and Media customers, their use cases, obstacles, and goals, and guide and support the adoption of ServiceNow’s Telecom and Media products across high-impact accounts. They will serve as a primary advocate for the Voice of the Customer (VoC) within product, engineering, and management teams, guide early access programs to gather feedback, create technical enablement and adoption content, conduct onboarding and enablement sessions, manage community engagement, and collaborate with pundits, partners, and pacemakers to share ServiceNow’s vision.
Skills
Product Management
Outbound GTM
Customer Adoption
Solution Building
AI Platform
Cross-functional Collaboration
Strategic Planning
Market Strategy
Customer Insights
ServiceNow
Cloud-based platform for digital workflows
About ServiceNow
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.
Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees