Director of Site Reliability Architect at Pattern

Lehi, Utah, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, TechnologyIndustries

Requirements

Bachelor's or Master’s degree in Computer Science, Engineering, or a related field
8+ years of experience in software engineering, systems engineering, or site reliability engineering
Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and container orchestration technologies (e.g., Kubernetes, Docker)
Experience with configuration management and automation tools (e.g., Terraform, Ansible, Puppet)
Proficient in programming and scripting languages (e.g., Python, Go, Bash) for automation and tool development
Extensive knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) and practices
Solid understanding of networking concepts, distributed systems, and microservices architecture
Excellent problem-solving skills and the ability to work effectively under pressure

Responsibilities

Design and implement robust, scalable, and high-availability systems that meet business and technical requirements
Collaborate with software engineering teams to integrate reliability into the software development lifecycle, ensuring that applications are built with operational excellence in mind
Develop and maintain service level objectives (SLOs), service level agreements (SLAs), and service level indicators (SLIs) to measure system performance and reliability
Lead incident response efforts, including post-mortem analysis and root cause investigations, to improve system reliability and prevent future incidents
Automate operational processes to improve efficiency and reduce manual intervention, leveraging tools and technologies such as Infrastructure as Code (IaC)
Monitor system performance and reliability using appropriate metrics and monitoring tools, proactively identifying and addressing potential issues
Advocate for and implement best practices in site reliability engineering, including capacity planning, disaster recovery, and incident management
Train and mentor engineering and operations teams on SRE principles and practices, fostering a culture of continuous improvement

Skills

Key technologies and capabilities for this role

SRESite Reliability EngineeringScalable SystemsHigh AvailabilitySystem DesignOperational ExcellenceDevOpsCloud Infrastructure

Questions & Answers

Common questions about this position

What is the work arrangement and location for this role?

This is a full-time role that follows a hybrid schedule and is based in Lehi, UT.

What is the salary for the Director of Site Reliability Architect position?

This information is not specified in the job description.

What key responsibilities and skills are needed for this role?

The role requires designing scalable high-availability systems, collaborating with engineering teams on reliability, developing SLOs/SLAs/SLIs, leading incident response, automating processes with IaC, monitoring performance, and mentoring teams on SRE practices.

What is the company culture like at Pattern?

Pattern emphasizes employee experience at the center of its business model, has been recognized as one of Newsweek’s Global Most Loved Workplaces, and seeks candidates obsessed with data, partner success, action, and hustle in a fast-growing tech environment.

What makes a strong candidate for the Director of Site Reliability Architect role?

Strong candidates will have expertise in SRE best practices, experience designing scalable systems, leading incident response, automating with IaC, and mentoring teams, along with a passion for reliability and operational excellence.

Pattern

Ecommerce acceleration and competitive analysis

About Pattern

Pattern.com focuses on ecommerce acceleration, particularly on Amazon, by providing a free digital shelf management software that analyzes data from millions of searches and products. This tool uses machine learning to give brands insights into their competition, helping them optimize their product listings. Unlike competitors, Pattern.com offers both free tools and premium services, including market insights and consultancy, to help brands grow on Amazon. The company's goal is to empower brands to enhance their visibility and sales on one of the largest online marketplaces.

Lehi, UtahHeadquarters

2013Year Founded

$269.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Consulting, Consumer GoodsIndustries

1,001-5,000Employees