VP of Customer Success & Implementation
Heartbeat HealthFull Time
Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
This is an on-site position.
Key responsibilities include building relationships with strategic customers, driving adoption of storage-enhancing host software, acting as customer advocate, developing product roadmaps, delivering presentations, collaborating on operations improvements, leading a team, and serving as a thought leader.
The role requires a strong background in enterprise storage, significant experience with cloud environments, and exceptional skills in customer advocacy.
You will lead a team of customer-facing experts and be part of a customer-focused team dedicated to delivering impactful solutions.
A strong candidate has experience in enterprise storage and cloud environments, excels in customer advocacy and relationship-building, and can lead teams while developing product roadmaps and delivering executive presentations.
Provides data storage solutions and services
Western Digital provides a variety of data storage solutions, including Network Attached Storage (NAS), Storage Area Network (SAN), private cloud, and hyper-converged infrastructure. Their products are designed to help businesses manage and store data efficiently and reliably. For example, their all-flash arrays are optimized for high input/output applications, while the JetStor brand offers cost-effective NAS and SAN arrays that support multiple host ports for improved performance. What sets Western Digital apart from its competitors is its extensive experience in the data storage market and its ability to cater to a wide range of clients, from large corporations to small businesses. The company's goal is to deliver high-value storage solutions that meet the diverse needs of its customers, ensuring they have the tools necessary for effective data management.