Paddle

Director of Product Design

United Kingdom

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, SaaS, Payment InfrastructureIndustries

Requirements

Candidates should have experience successfully leading product design teams at scale-up tech companies, with a deep understanding of both consumer-facing and back-office products. Passion for building teams, driving results, and creating beloved products in a fast-paced, high-growth environment is essential.

Responsibilities

The Director of Product Design will lead and scale the Product Design team, driving design strategy aligned with business objectives to deliver exceptional customer experiences. This role involves partnering closely with Product & Engineering teams, championing design thinking, focusing on customer and business outcomes through data and user insights, and fostering a culture of design excellence. The Director will also embed cutting-edge AI prototyping tools and mentor the design team, providing coaching and career development.

Skills

Product Design
Team Leadership
Design Strategy
Customer Experience
Cross-functional Collaboration
Product Roadmaps
User Insights
AI Prototyping
Scale-up Tech

Paddle

Platform for SaaS billing and compliance

About Paddle

Paddle simplifies software sales for SaaS companies by providing a platform that manages billing, payments, tax compliance, and customer support. Its tools allow developers to focus on product development instead of administrative tasks. Paddle's all-in-one solution includes payment processing, subscription management, invoicing, and compliance with international tax laws, helping clients streamline operations and scale efficiently. The company earns revenue through transaction fees and subscription plans, aligning its success with that of its clients. Paddle's platform is flexible, easy to configure, and offers extensive API documentation for seamless integration. It also supports webhook notifications for real-time updates. The goal of Paddle is to be a vital partner for software companies aiming to grow internationally while managing the complexities of tax and compliance.

London, United KingdomHeadquarters
2012Year Founded
$283.4MTotal Funding
SERIES_DCompany Stage
Enterprise Software, FintechIndustries
201-500Employees

Benefits

Competitive compensation & share options
Private healthcare & mental health coaching
Flexible time off
Learning & development
Family leave
Wellbeing points
Transportation subsidies
Home workstation budget

Risks

Emerging payment platforms may erode Paddle's market share.
Slower SaaS industry growth could impact Paddle's transaction-based revenue model.
Rising churn rates in SaaS could lead to decreased revenue for Paddle.

Differentiation

Paddle offers a unique Merchant of Record model for SaaS companies.
The platform integrates billing, payments, and tax compliance into a single solution.
Paddle's API and webhook features enable seamless integration for developers.

Upsides

Paddle's AI Launchpad supports the growing trend of AI-powered SaaS solutions.
The new billing features cater to the demand for hyperlocalised payments.
Paddle's all-in-one platform is attractive amid rising churn rates and tighter budgets.

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