Director of Identity and Access Management (IAM) at Nordstrom

Seattle, Washington, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Bachelor’s degree in Computer Science, Information Security, or related field; Master’s degree or MBA preferred
10+ years of experience in IT, with at least 5 years focused on IAM in a leadership capacity
Deep understanding of IAM concepts and technologies: SAML, OAuth, OpenID Connect, LDAP, Active Directory, Azure AD, Okta, SailPoint, CyberArk, etc
Proven experience with IAM in cloud environments (AWS, Azure, GCP)
Excellent leadership, project management, and communication skills
Relevant certifications a plus (e.g., CISSP, CISM, CCSP, GIAC, Certified Identity and Access Manager)

Responsibilities

Develop and lead the organization’s IAM strategy, aligning with enterprise security and business goals
Oversee implementation, administration, and lifecycle management of IAM tools and services (e.g., SSO, MFA, PAM, IGA)
Define IAM policies, standards, and controls to ensure compliance with internal security policies and external regulatory requirements (e.g., SOX, HIPAA, GDPR)
Manage IAM governance processes including access reviews, role management, and user provisioning/deprovisioning
Lead IAM risk assessments and audits, working closely with compliance, audit, and legal teams
Partner with IT, HR, and business units to ensure seamless onboarding, access provisioning, and role-based access controls (RBAC)
Drive IAM modernization initiatives, including cloud IAM integration and Zero Trust architecture
Lead and mentor a team of IAM engineers and analysts; oversee vendor management and contract negotiations
Track and report on IAM metrics and KPIs to senior leadership and stakeholders

Skills

Key technologies and capabilities for this role

SAMLOAuthOpenID ConnectLDAPActive DirectoryAzure ADOktaSailPointCyberArkAWSAzureGCPSSOMFAPAMIGARBACZero Trust

Questions & Answers

Common questions about this position

What benefits does Nordstrom offer to employees?

Nordstrom offers medical/vision, dental, retirement, paid time away, life insurance, disability, merchandise discount, and EAP resources.

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What are the key required qualifications and skills for this role?

Candidates need a Bachelor’s degree in Computer Science, Information Security, or related field (Master’s or MBA preferred), 10+ years of IT experience with 5+ years in IAM leadership, deep knowledge of IAM technologies like SAML, OAuth, Azure AD, Okta, SailPoint, and CyberArk, plus cloud IAM experience in AWS, Azure, GCP, and strong leadership and communication skills.

What leadership responsibilities does this role involve?

The role requires leading and mentoring a team of IAM engineers and analysts, overseeing vendor management, and influencing at all levels of the organization.

What makes a strong candidate for this Director of IAM position?

A strong candidate has proven experience leading IAM programs in large enterprises, familiarity with DevSecOps, automation, identity federation, and the ability to translate complex security topics into business-friendly language, along with relevant certifications like CISSP or CISM.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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